Emma Balmes

 EDUCATION Far Eastern University (FEU) -Bachelor of Science in Secondary Education (Major in English) Manila 1992 -1995 Certifications Dean’s List - Far Eastern University - TESOL/TEFL Certificate - TEACH INTERNATIONAL AUSTRALIA - February 2019 Best Teacher and School Spirit Awardee 2021 - Free Talk English Vietnam Certificate of Excellence - Quality Assurance (QA) Best Teacher - 51 Talk English Online Certificate of Excellence - Best Key Performance Indicator (KPI) 51 Talk English Online Certificate of Achievement -Top Regular Lesson ended runner up KIDS GROUP CLASS (KGC) 51 Talk English Online Certificate of Appreciation - Business Writing Workshop Trainer -Vanguard Screening Solutions EMMA bALMES Profile Energetic and passionate English teacher, experienced copy editor, and Human resource with over 9 years of experience in high-level support roles as a recruitment coordinator. Excelled in fast-paced environnements requires strong interpersonal communication skills, is well organized, and is adept in multi-tasking, project planning, and organization. CONTACT PHONE:- SKYPE : live : cid.7f13a63f9b7e4381 EMAIL:- . WORK EXPERIENCE General Virtual Assistance Scholar Trainee Department of Information Communications and Technology (DITC) February 2022- April 2022 I am currently completing my six-week intensive training provided by the Department of Information and Communications Technology. I have learned knowledge and skills like Virtual Assistant administrative tasks Facebook advertising, Branding, Web copy, Project management, chatbot set up and testing, chatbot marketing, social media content and creation, Email marketing, digital marketing, video editing, Email handling, and calendar, portfolio website, data entry, and so on. Furthermore, I learned how to automate customer support, plan and create and process flow, improve customer experience and increase sales. Free Talk English Vietnam ESL Online Teacher May 17, 2021 – Dec.30, 2021 Teaching Business English and IELTS to Vietnamese professionals using the Free Talk methodology Guiding Vietnamese professionals in their business communications concerns 51 Talk English Online School ESL Online Teacher October 13, 2016 –June 17, 2021 Teaching the English Language to Chinese students online and evaluating their performance based on set guidelines. Conducting activities and lessons based on ESL teaching methodologies. Motivating students and using humor to induce a pleasant learning environment. Maximizing students’ talk time through oral tests and presentations. Displaying excellent classroom management. CNN International Language School ESL Teacher June 14, 2010 – September 30, 2016 • Conducting Review classes in IELTS/TOEFL/TOEIC, BUSINESS ENGLISH to Japanese, Koreans, Vietnamese, and Taiwanese students. Administering graded tests and assignments to evaluate student progress Creating and implementing after-school student writing workshop for college application essays Conducting weekly and monthly tests to students of different levels Assessing the student's performance every month. Saint Matthew's Publishing Copy Editor May 15, 2008 - April 15, 2010 Proofreading Reporting Fact-checking Rewriting Writing Correct grammar, spelling, and punctuation errors. Help companies develop style guides to govern how content is created Arrange page layouts to include written content as well as elements like photos and ads Meet with clients or customers to define content needs and create a content calendar Fact-check all content KOGEN INTERNATIONAL PROMOTION Private Employment Agency External Recruiter/ Contingency Recruiter January 15, 2005 – March 30, 2008 Analyzing the opening’s job description Identifying qualified resumes by searching through a database of known candidates or sourcing new resumes Reaching out to candidates to see if they are interested Submitting the resumes of qualified and interested candidates to the employer Waiting for the employer to review the resumes and identify who they want to interview Scheduling interviews with the selected candidates Making and negotiating an offer with the finalist Sales Coordinator for Revlon Cosmetic Products SM Department Stores Branches October 15, 2001- December 30, 2005 Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department. Hiring and training sales staff and ensuring staff meets their quotas and goals. Managing budgets for expenses like bonuses, marketing, and travel. Making the company's products and services as attractive to potential customers as possible. Ensuring adherence to laws, regulations, and policies. Brighton College Abu Dhabi Administration Counsellor/ Recruiter Abu Dhabi, United Arab Emirates August 05, 1993 – July 30, 2001 •Help students prepare for the admissions process •Advise students on their options •Recruit qualified young adults to apply to our school •Attend college fairs and other events •Interview prospective students SKILLS Email handling/calendar Interviewing Data Entry Recruiting Graphic Designing Applicant Tracking System Social Media content creation Organizational Development Video Editing Employer Branding Social Media Advertising Time Management Cold calling Screening Sourcing Communication