As a virtual Assistant I handle administrative work and other details as dictated by the client. Work is delegated and delivered via email, fax, telephone, mail and any other way we agrees to with our client. I manage customer service all the time. Answer letters and emails and update our data base information. Most of the time I also assist students for our online training, process enrollment fee and the signing of terms of service. I also made all the list of documents for all the leads and active clients.