Emily Bassey

Bassey Emily Odudu No 36 Banana Island jahi FCT Abuja-/- |- Objective To deliver exceptional customer experiences, driving long-term relationships and loyalty through proactive support, strategic guidance, and tailored solutions. Education Government Girls Science Secondary school FCT Abuja West African Examination Council certificate (Waec) University of Uyo Early childhood education Udemy Customer Service Professional certification Certifications Certified Customer Service Professional Experience Vivo Technology Brand Ambassador - I drove sales and promoted brand awareness through engaging product demonstrations and customer interactions. - I developed and maintained strong relationships with customers, colleagues, and stakeholders. Revoult Code Customer service representative - I fostered strong relationships with customers, colleagues, and stakeholders through exceptional communication and interpersonal skills. - I demonstrated expertise in customer engagement, product demonstrations, and event representation, consistently exceeding sales targets. - I coordinated meetings, events, and customer board meetings, ensuring seamless execution and follow-up. Wired banking Africa Admin/Customer Service Representative - I successfully managed multiple projects and tasks, prioritizing customer satisfaction and timely completion. - I Implemented process improvements that increased efficiency and productivity, showcasing ability to drive results-oriented change. - I built and maintained strong customer relationships through in-depth product knowledge and empathetic communication Skills Empathy & Attention to Detail Customer Success & Relationship Building Communication & Interpersonal Skills Time Management & Organization Technology & Software Proficiency Customer relationship management software Helpdesk software proficiency - - -