I am a dedicated and empathetic Customer Service Representative with over 2 years of experience in providing exceptional support to clients. I excel at resolving issues efficiently, communicating clearly, and building strong relationships with customers. I am passionate about creating positive experiences and I am skilled in using tools like Zendesk, Intercom, and CRM software to track and resolve customer inquiries. My strengths include active listening, problem-solving, and maintaining a calm, helpful attitude even under pressure.