Elvin Humberto Cruz Campos

Currículum Vitae Elvin Humberto Cruz Campos Personal Information ID:- Marital Status: Married Address: Col. Marvin Reyes Pasaje 2, Casa #3 El Progreso, Yoro Honduras Phone number:- Email:-Birthplace & Date of Birth: February 28, 1974 San Pedro Sula, Cortes Honduras Professional Summary I have worked in the BPO industry for over 5 years. Including and not limited to: Customer Service Representative, Technical Support, Quality Assurance Specialist, Sales, Outbound Cold Calling, Accounts Receivable, Collections, Appointment setting, and Lead Generation. Proficient in English/ Spanish language with natural accent and excellent grammar. Work with computers with ease and experience with MS office Excel, Word, and Outlook. Objective My main objective is to own my own business. It doesn’t matter how many times I try and come short of my objective. That will always be a dream of mine. I have a plan in mind and following to the letter I see myself with my own business in three to five years. I will persevere and treat every career as my own business. Education Associate of Applied Science: Electronics Community College of Southern Nevada—Las Vegas NV Associate of Arts: English Literature Community College of Southern Nevada—Las Vegas NV High School Diploma Coal Canyon High School—Lovelock, NV Work History Real Estate Sales Representative 05/2020---present Florostone Realty —New Jersey, United States  Work from home  Generate interest in wholesale offer or Listing  Review and present comps for subject property  Set appointments for our market specialist walk-through  Document the details of the offer in contracts  Follow up and nurture clients Real State Lead Generator 12/2020---06/2021 Keller Williams —Texas, United States  Work from home  Outbound contact with prospects  Generate interest in wholesaling or listing with us  Review and present comps for subject property  Set appointments for our market specialist walk-through  Nurture, and follow up with client Real State Lead Generator South Corp Inc. —Georgia, United States  Work from home  Outbound contact with prospects  Generate interest in receiving an offer  Make sure all the deal details are correct  Make sure that the lead is documented very well. 04/2020---11/2020 Insurance Lead Generator Attending Global —San Pedro Sula, Cortes Honduras  Work from home  Outbound contact with prospects  Collect prospect information  Account support and coordinate appointments  Nurture prospect after appointments. 03/2020---04/2020 Accounts Receivable Collections KM2 Solutions —San Pedro Sula, Cortes Honduras  Outbound contact with patients  Collect past due amounts and settlements  Account support and coordinate appointments  Patient retention and close accounts paid in full. 10/2019---02/2020 Customer Service Representative 02/2016---10/2019 Allied Global—San Pedro Sula, Cortes Honduras  Account creation, management and ticket creation.  Attend to customers’ needs on using our products.  Technical support for our clients on products and services provided.  Ascended as supervisor in resolution and customer retention.  Ascended as Quality Analyst International. General Electrician 05/2010---10/2015 Fisher Technical Services—Las Vegas Nevada  Assemble and maintain equipment for clients.  Fabricate prototype equipment and test.  Provide technical support and training for existing clients.  Consulting clients via phone, fax, and emails. Teacher’s Aide 05/2010---06/2011 Clark County School District Adult—Las Vegas Nevada  Prepare teaching material under teacher’s instructions.  Tutor students one-on-one for proper practice.  Co-ordinate events to keep the interest high in the class.  Schedule exams, quizzes, and print materials. Maintenance Technician 07/2007---03/2010 MGM Grand Las Vegas—Las Vegas Nevada  Theater technical support.  Showroom operator automation.  Coordinate maintenance projects in showroom automation.  Received training in welding and basic carpentry. Showroom Operator 05/2003---06/2007 Bellagio—Las Vegas Nevada  Showroom operator automation.  Coordinate maintenance projects with showroom manager.  Certified advanced scuba diver for artist support.  Receive training in under water rescue. Additional Skills Certified Advance Scuba Diver CPR Job Training English grammar and spoken fluent Fabrication Wood and Metal Welding MIG, and Stick General Building Maintenance