Elvin Calayag

My career story really took shape in 2007 when I joined HSBC in the Philippines. That's where I discovered my knack for customer interaction and problem-solving. When HSBC was acquired by Capital One in 2013, I transitioned into a Senior Operations role, which gave me a valuable understanding of how operations work from the inside out.

In 2018, I decided to step outside my comfort zone and joined Sykes Asia as a Technical Support Representative. I managed Google Store orders and tackled all sorts of tech issues, which was a fantastic learning experience! The following year, I moved to Davao and continued my tech support role at VXI.

But in 2020, I decided to embark on a journey of personal and professional transformation. I wanted to leverage all the skills I'd developed over the years, so I left the call center world and embraced home-based work. For the past three years, I've been working as a Virtual Assistant and Social Media Manager, and I'm absolutely thriving!

This transition has not only given me the flexibility to work from home but also allowed me to immerse myself in the dynamic world of social media. It's been incredibly fulfilling to apply my customer service and tech support skills to help businesses navigate the digital landscape and connect with their audience.

If there's one thing I've learned throughout my career, it's that change is a catalyst for growth. I'm always open to adapting, learning new things, and evolving as a professional. I believe that's my greatest strength, and I'm excited to see what the future holds!