I am also a Quality Assurance for a year, and it includes checking of the incoming and outgoing items. It also includes reporting of damages, locating missing item and allocating items to staff.
I am also a Customer Service Representative for a year in where we cater inquires from our clients. Educating them about the company's policies, and explaining necessary charges. It also includes selling products to them.
Right now I do tarpaulin designs for occasions like birthday, thanksgiving, and reunions.