I am responsible for ensuring that the clients receive exceptional service and support throughout their relationship with the company. She acts as the main point of contact for the clients, helping them to onboard, providing training and support, and identifying opportunities for growth and expansion.
With a 6-year experience in Research and Project Management, I have a great foundation in different research projects, including VOC studies, that include various methodologies & approaches. I have actively handled projects related to customer experience, concept evaluation, as well as usability tests, behavioral studies, and usage and attitude studies