Ellis Jackson

EJ ELLIS JACKSON 33 Elm Street, Apt. 21, Westfield, MA 01085 -- PROFESSIONAL SUMMARY: Writer/Marketer specializing in content creation and strategy, as well as natural resource economist with concentrated study in the science of natural resource and environmental economics. SKILLS ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ Highly dependable Analytical and practical Creative problem solver Excellent attention to detail Time management Teamwork and collaboration Interpersonal skills Managing workflow Meets and exceeds deadlines EDUCATION University of Massachusetts Amherst - Amherst, MA 2016 Graduation Bachelor of Science: Resource Economics (Natural Resource & Environmental Economics) ≡ Completed coursework includes: Cost-Benefit Analysis, Quantitative Methods, Natural Resource Economics, Environmental Economics, Price Theory, Intermediate Statistics (Statistics for the Social Sciences) ≡ Extra-curricular activities engaged in: viola playing, environmental advocacy, writing and reading poetry, literature ≡ Additional study (not required) completed includes: Economic Development, Economic History, Economic Ethics, Comparative Economics Holyoke Community College - Holyoke, MA Associate of Science: Business Administration 2013 Graduation ≡ Concentrated in marketing ≡ Environmental Science coursework completed includes: General Botany, Natural History of New England WORK HISTORY Marketer/Content Writer & Editor March 2005 - Present Independent Contractor (Freelance) - Remote ≡ Launched ecommerce and affiliate marketing campaigns, tracking their progress with Google Analytics, Prosper202, and other marketing tools; managed email marketing associated with these campaigns using services such as Constant Contact and MailChimp ≡ Evaluated content and content strategy; developed new content strategy if necessary ≡ Designed and created content, including e-books, infographics, landing pages, and leadcapture emails ≡ Completed general data entry and audio transcription tasks Customer Service Big Y Foods, Inc. - Westfield, MA ≡ Handled customer refunds and returns ≡ ≡ ≡ ≡ January 2011 - May 2015 Handled additional transactions such as lottery, cigarettes, and propane Handled inbound calls from customers and call transfers for other departments Cross-trained to operate a cash register, porter (janitorial duties) Received Rising Star award, as well as Employee of the Month, for stellar customer service and commitment to company values