Ella Claire Hotricano

Detail-oriented and highly organized professional transitioning into the Virtual Assistant field. Bringing 1 year experience as a customer service professional, proven ability to manage multiple tasks efficiently such as handling customer calls and responded to queries about services, deliveries, and warranty claiming. Responsible for creating and dispatching Job Orders through CRM tools. Answering Facebook messages queries about products, services, and policies. And resolving customer complaints. 

Relevant Skills:

• Technical Skills (Oriented in Microsoft Office Applications, Google Workspace, and CRM tools)
• Creative Skills (Graphic design using Canva and Video editing)
• Effective Time Management and Organizational Skills
• Communication Skills
• Detail Oriented
• Adaptability and Flexibility 

What I can offer:

• Virtual Administrative Assistance
• Data Entry
• Email Management
• Calendar Scheduling
• Graphic Design (flyers, logo, infographics, etc.)
• Customer Service

I look forward to the opportunity to contribute to your organization.