Elizangela Braga Cazini Dos Santos

Experienced Customer Support Specialist and Virtual Assistant with a strong background in high-volume communication and administrative management. For several years at Atento Brasil, I managed complex customer inquiries, resolved tickets, and maintained high satisfaction levels through email and chat support.

I am a native Portuguese speaker, fluent in English, Spanish, and Italian, which allows me to assist international companies and diverse customer bases effectively. My goal is to streamline your inbox, manage your schedule, and provide professional responses that reflect your brand’s voice.

What I bring to your team:

• Email & Inbox Management: Organizing, filtering, and responding to inquiries promptly.
• Multilingual Support: Seamless communication in English, Spanish, Italian, and Portuguese.
• Administrative Excellence: Detail-oriented data entry, schedule coordination, and back-office support.
• Customer-Centric Mindset: Calm, professional, and efficient problem-solving.

I am a quick learner, highly disciplined with deadlines, and ready to start contributing to your project immediately. Let’s work together to make your business more efficient!