Elizabeth Ojo

Elevate Your Business Efficiency with Top-Notch Support!

Hello, my name is Elizabeth.

As an experienced Customer Service Representative with a proven track record in resolving complex issues and enhancing customer satisfaction, I bring empathy, problem-solving skills, and exceptional communication to every interaction. In my previous role, I achieved a 95% resolution rate for billing issues within 24 hours, leading to a 20% increase in customer satisfaction scores. I also spearheaded efforts to analyze product feedback, identifying key areas for improvement and driving a 20% increase in customer retention.

Now, as an entry-level Virtual Administrative Assistant, I am skilled in email and calendar management, appointment scheduling, and customer service. I am proficient with tools such as Google Workspace, Trello, Asana, Microsoft Workspace, Zoom, Calendly, and Slack. My background in educational technology equips me to adapt to any technical field, ensuring accuracy and efficiency in all tasks.

Why Choose Me?

In today’s fast-paced world, having reliable support is essential. I’m dedicated to providing top-notch assistance and genuinely care about helping you succeed. With me on your team, you’ll have more time to focus on what you do best. I’m not just about getting tasks done; I’m about making your life easier and your business run smoother.