Elizabeth Ogor

Administrative Virtual Assistant & Customer Support Hi Everyone. I’m Elizabeth. As a seasoned administrative virtual assistant and customer support professional, I'm dedicated to providing top-notch support and exceeding your expectations. I possess a proven track record of success in streamlining administrative tasks, enhancing customer experiences, and ensuring smooth operations for businesses of all sizes. This portfolio highlights my expertise, services, and client testimonials, showcasing my commitment to delivering exceptional results. Email :- Services I offer Administrative Support I provide comprehensive administrative support, including calendar management, email correspondence, scheduling appointments, travel arrangements, basic design,Online research, data entry, and document preparation. I'm adept at handling a wide range of tasks efficiently and accurately, freeing up your time to focus on strategic initiatives. Customer Support I excel at providing exceptional customer support, responding to inquiries, resolving issues, managing feedback, and fostering positive customer relationships. I am proficient in various communication channels, including email, phone, live chat, and social media. Client Testimonials Testimonial 1 "I’m thrilled to recommend Elizabeth She has been an invaluable asset to our team,providing exceptional support and ensuring seamless operations”. - Sunday Olukuewu. General Manager - Quarry Operations and Administration at First Tricon Limited. Testimonial 2 "I wholeheartedly recommend Elizabeth. She possesses a rare combination of skills, expertise, and passion, consistently delivering exceptional client support. Her exceptional communication skills, keen attention to detail, and ability to work independently have earned her a reputation for excellence”. Joseph Okananwa, Certified Google Data Analyst PROJECT FOR CUSTOMER SUPPORT PROJECT FOR CUSTOMER SUPPORT PROJECT FOR CUSTOMER SUPPORT PROJECT FOR EMAIL MANAGEMENT PROJECT FOR DATA ENTRY DATA SCRAPING ONLINE RESEARCH AND PRESENTATIONS Name of Project A research Task on Current Trends in Remote Work Technologies A Business presentation on Driving growth and innovation at Oak Ready Mix. Research Task I conducted comprehensive web research on current remote work technologies for a client’s project. The insights I provided on collaboration tools were instrumental in advancing the project. Downloadable link https://pdf.ac/1YlPZf I created a business presentation for a client applying for a mangerial role at Oak Ready Mix, focusing in helping the client secure the postion, showing accurate understanding and actionable plans for the company. https://shorturl.at/bq xQb Workflow and Process 1 Initial Consultation We'll schedule a free consultation to discuss your needs, goals, and expectations. This will help me understand your business and how I can best support you. 2 3 4 5 Service Agreement Once we agree on the scope of services, we'll sign a service agreement outlining the terms and conditions of our partnership. Onboarding and Training I'll familiarize myself with your systems, processes, and procedures to ensure I can seamlessly integrate into your workflow. Task Execution I'll diligently execute tasks, maintain clear communication, and provide regular updates on progress. Review We'll schedule periodic reviews to assess performance, address any concerns, and ensure ongoing satisfaction. Technology and Tools Calendar Management Communication Google Calendar, Calendly Gmail, Outlook, Microsoft Team Slack and Zoom. Task Management Google Workspace, Microsoft Office Suite and Canva Cloud Storage Dropbox, Google Drive,. Contact and Next Steps Contact Us Reach out to me via email to discuss your specific needs and schedule a free consultation. Get a Quote Based on your requirements, I'll provide a personalized quote tailored to your budget and project scope. Start Your Journey Let's collaborate to achieve your goals and elevate your business to new heights with my exceptional administrative and customer support expertise.