Elizabeth Nyambura Gitau

Dedicated and results-driven professional with over two years of experience in customer service, adept at managing customer interactions across phone, email, and social media platforms. Skilled in using tools like Zendesk and Salesforce to improve service efficiency and client satisfaction. Known for excellent communication, problem-solving abilities, and a proactive approach to resolving issues. Fluent in English (C2 level) and committed to delivering outstanding customer experiences and contributing to organizational success.