Elizabeth Iruonagbe

Elizabeth - Iruonagbe - LinkedIn: www.linkedin.com/in/elizabethiruonagbe Virtual Assistant EDUCATION SUMMARY Bachelor of Arts in English Language, Lagos State Results-oriented and dedicated Virtual Assistant with a strong foundation in secretarial support, customer service, and project management. Highly organized and skilled at managing schedules, handling correspondence, and maintaining efficient workflows. Known for my meticulous attention to detail, reliability, and proactive approach in enhancing operational efficiency and improving customer satisfaction. Ready to leverage my problem-solving abilities and communication skills to contribute to the success of your team. University-. ALX Virtual Assistant Course Completed November 2024 SKILLS . WORK Skills ● Administrative Tools: Google Workspace, Microsoft Office Suite,Asana, Trello, TripIt. ● Customer & Client Interaction: Customer Service, Communication Skills, Confidentiality. ● Time and Management, Project Management: Meeting Calendar Coordination, Project Management. ● Specialized Skills: Travel Planning, Event HISTORY General Manager 2021 - 2023 Essential Pics Online Boutique, Lagos, Nigeria. Increased customer satisfaction by 70% through streamlined service delivery and enhanced daily operations. Implemented new customer service protocols, boosting satisfaction by an additional 50%. Supervised a team, optimized workflows, and improved client response time, resulting in consistent positive feedback and repeat clientele. Planning, Organizational Skills LANGUAGES English: Fluent