Elizabeth Iruonagbe

Hello, i am Elizabeth Iruonagbe. A recent graduate of Lagos State University with a degree in English Language. While awaiting my graduation reports, i was selected for a virtual assistance course on ALX and i earned a certification upon completion. A detail-oriented virtual assistant and customer service professional dedicated to providing seamless support and improving operational efficiency. With a blend of customer-focused skills and technical expertise, I’m passionate about helping businesses streamline their workflows and enhance customer satisfaction. am a detail-oriented virtual assistant and customer service professional dedicated to providing seamless support and improving operational efficiency. With a blend of customer-focused skills and technical expertise, I’m passionate about helping businesses streamline their workflows and enhance customer satisfaction. 

As a Virtual Assistant, I streamline administrative tasks to help businesses operate more efficiently. From managing schedules and coordinating communications to organizing files and handling data entry, I approach each task with precision and reliability. I am skilled in leveraging tools like Microsoft Office Suite, Google Workspace, project management platforms such as Asana and Trello and travel research and booking platforms like TripIt to keep workflows smooth and stress-free. My goal is to maximize productivity, allowing teams to focus on their core objectives with confidence.

In my Customer Service role, I’m committed to a customer-first approach that builds strong, lasting relationships. I deliver tailored, empathetic support that ensures each customer feels valued and heard. My expertise includes managing inquiries, resolving issues efficiently, and adapting my communication style to meet individual needs. This approach results in positive, memorable customer interactions that reflect well on the businesses I represent.

Across both roles, I bring adaptability and a strong work ethic, quickly embracing new tools and processes to meet changing demands. I am passionate about providing reliable, responsive service and efficient support that aligns with and enhances business goals.

Let’s connect! I’m always open to discussing how my skills can contribute to enhancing your team’s productivity and customer satisfaction.