Elizabeth Dela Cruz

WORK EXPERIENCE Virtual Assistant - Present Customer Support Extracting Emails Data Entry Simple Website Creation Social Media Management Transcription Forms and File Management ELIZABETH DELA CRUZ Operations Assistant - Shopping Center Management Corporation ( SM City Rosales ) Virtual Assistant l Customer Service + Administrative Assistant Expert PERSONAL HISTORY I have been a Operations Assistant for 9 years with plenty of sales and administrative tasks to offer to the position. I'm also a trained and graduate from Filipino Virtual Assistant . SKILLS Data Entry , Power Point Presentation, Social Media Management, Simple Website Creation Prepare and create Power Point Presentation Answers phone calls Responsible in inventory of merchandise and stock monitoring Monitoring of tenant sales ,sanitary, and tenant concerns Create sales invoice using SAP system Assist Manager in organizing event Perform customer and tenant relations Prepares daily and monthly sales reports Monitoring of Agency personnel in their daily task, personality management and monthly evaluation Accounting liaison,coordination with mall accountant for billing and accounting concerns Responsible for filing and documentation of purchase order forms and sales invoice Roving Auditor, manage resources and implement savings scheme Supplier management, maintain good relationships with suppliers Train and guides the agency staff by conducting new employee orientations for agency personnel in order to improve employee profession ACADEMIC BACKGROUND GET IN TOUCH Lyceum Northwestern University - Formerly LN-FTDCI Mobile: (+63 - Email:-Portfolio: https://elizabethgdcruz.wixsite.com/egdcvas Address: Minalin, Pampanga website: elizabethgdcruz.wixsite.com/egdcvas Bachelor of Arts Major in Political Science 2004 -2007 Student Government President