Elizabeth Chepchirchir Biwott

Elizabeth Chepchirchir Biwott

$25/hr
Customer service, business development, project management, and administration management.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Nairobi, Nairobi, Kenya
Experience:
8 years
ELIZABETH CHEPCHIRCHIR BIWOTT- - SUMMARY I am a highly motivated and detail-oriented professional with over 8 years of proven expertise in administration, project management along with a solid knowledge of the biding process with over 3 years in the renewable energy. Armed with a BSc. in Communication and Public Relations and a distinguished certificate in project management, I am passionately seeking to leverage my expertise in a role that aligns with my skills and aspirations. My goal is to harness my strong communication skills, negotiation prowess, and entrepreneurial mindset to create win-win partnerships and drive the organization to new heights. I am committed to fostering creativity, achieving ambitious sales targets, and playing a pivotal role in facilitating sustainable business growth through installation of smart energy solutions. EXPERIENCE Project Administrator OFGEN Limited February 2021 – July 2023 • Analyzed RFPs (Request for proposals), EOIs (Expression of Interest) and RFIs (Request for Information) to understand the client’s needs and objectives. • Led the team in tender kickoffs, prepared and assigned responsibility matrices and conducted review meetings before submission while evaluating value propositions and highlighting strengths. • Reviewed financing contracts including EPCs, PPAs and lease contracts to ensure bankable projects are awarded. • Established and maintained comprehensive filing systems, both physical and digital, streamlining information retrieval and archiving processes. • Leveraged software programs such as MS Project and Excel to create Gantt charts that accurately depicted the progression of each project phase. • Managed, updated the pipeline and prepared weekly reports for management on the various statuses. • Conducted regular progress meetings with clients to ensure satisfaction and successful project completion. • Identified bottlenecks for improvement in existing processes and procedures related to project implementation. HR and Administrative Consultant Power & Solar Systems Limited February 2019 – November 2019 • Formulated company policies, staff manual & employee contracts having vast knowledge of the Employment Act 2007 and Labor laws of Kenya. • Created social media handles for the company and oriented the team on top internal communication channels including Skype, Shared One Drive, Zoom and Google Hangout. • Coordinated logistics for various project activities optimizing resource allocation and implementation processes. • Established leave management tool, payroll system, pay slip generation sheet and employee forms. • Chaired meetings between staff and management, recorded minutes and circulated for reference. • Developed and implemented efficient administrative procedures to streamline workflow and improve accuracy. Administrative Finance Officer Expertflow East Africa Limited July 2015 – December 2018 • Collected suppliers’ receipts and invoices for approval and payment processing. • Assisted in the prompt renewal of work permits, acquisition of Alien IDs, passports, and visas for the employees. • Managed tracking of vacation/sick leave, contributing to a well-organized employee management system. • Coordinated activities of staff in the regional offices to ensure excellent information inflow and outflow. • Recruited staff members and organized training programs in Pakistan and Switzerland offices. • Generated monthly managerial financial statements and conducted weekly and monthly reconciliations. • Reviewed all contracts prior to approval for legal compliance and adherence to company policy. Customer Experience Specialist Samsung Electronics November 2013 – June 2015 • Maintained accurate records of customer interactions and transactions using CRM software. • Applied proven sales techniques to identify and satisfy customer immediate needs and for additional upsells. • Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions. • Assisted management training new employees on proper phone etiquette and protocols during calibrations. • Offered exceptional customer service to clients in fast-paced contact center environment. • Referred unresolved customer grievances to designated departments for further investigation. • Accessed cataloging systems to search product information and answered questions about features. Recruitment Administrator Recours Global HR May 2013 – October 2013 • Developed and maintained relationships with key hiring managers to ensure successful recruiting processes. • Coordinated interview schedules between managers and potential hires to meet desired target hires. • Sourced for diverse and high-caliber candidates by maximizing internet resources, cold calling and social media. • Participated in job fairs, networking events and organized inhouse recruitment events periodically. • Responded promptly to inquiries from candidates regarding job postings or application status updates. • Assisted in creating job descriptions and advertisements to attract top talent. • Provided administrative support throughout the hiring process including reference and background checks. EDUCATION Bachelor of Science in Communication and Public Relations | Moi University, Eldoret Kenya Certificate of Secondary Education | Kapsabet Girls High School, Kapsabet SKILLS • • • • Superb written and verbal communication Time management Networking Attention to detail • • • • Excellent knowledge of MS 365 and Canva Presentation skills Negotiation skills Highly organized CERTIFICATES • • • Fundamentals of Project Management | Toyota Kenya Academy | March 2023 Google Project Management | Coursera | September 2022 Rooftop Solar Project Development | GIZ | November 2021 ACHIEVEMENT • • • • Spearheaded the Business Development team at OFGEN in collaboration with Huawei Technologies in the preparation and submission of tender documents for 18MWp Safaricom Plc. solar project valued at about KSH 20 billion and achieved a remarkable 96% score during the technical evaluation phase of the award process. Secured the Joint Crediting Mechanism grant for UNGA Group Limited 3.1MWp solar PV model project resulting in an award of KES 52, 139, 850 by the Global Environment Centre Foundation (GEC) in Japan JCM grant for UNGA. Secured the Joint Crediting Mechanism grant for KWAL 1.5MWp solar PV model project resulting in an award of KES 36, 400, 000 by the Global Environment Centre Foundation (GEC) in Japan JCM grant for KWAL. Led a 9-member senior management team at OFGEN who participated in the Seed Transformation Program from Stanford University and capably covered part 1 and 2 of the Transformation Studio.
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