Elizabeth Astorga Schmeichel

 Sales and Business Development professional skilled in account growth, client retention, and consultative engagement. Delivered a 25% increase in occasional use sales in 2024 while driving strategic partnerships and optimizing operations. Skilled in cross-functional collaborations and delivering customer value. Certified Associate in Project Management.

In my last position at SES/Intelsat, I championed an actionable customer success strategy, improving the renewal process and identifying sales opportunities to drive 30% revenue growth from strategic renewals and expansions within 12 months through targeted client relationship management.

I also designed strategic partner and channel sales programs, leveraging customer insights to elevate account health and customer experience, achieving a 20% lift in customer satisfaction in 12 months.

I excel in strenghening customer relationships, engaging with customers, levelling industry knowledge and addressing customer needs, and proactively engaging with internal and external stakeholders.