Elizabeth Anrei Cahilsot

ELIZABETH CAHILSOT GENERAL VIRTUAL ASSISTANT A goal-driven Virtual Assistant with over two years of experience in administrative support, customer service, and social media management. Highly organized, detail-oriented, and reliable, with a strong ability to support clients, manage online engagement, and deliver accurate, timely assistance to support business operations and growth. --#057 Albano Street, Barangay North, General Santos City, Philippines EDUCATION MT. CALVARY BAPTIST COLLEGE Bachelor of Christian Education,- NOTRE DAME OF DADIANGAS UNIVERSITY Senior High School - STEM Strand (Science, Technology, Engineering Mathematics) 2017 - 2019 GENERAL SANTOS CITY SPED INTEGRATED SCHOOL Junior High School 2012 - 2017 GENERAL SANTOS CITY SPED INTEGRATED SCHOOL Kindergarten to Grade 6, 2005 - 2012 TECHNICAL SKILLS Asana I Hubstaff I Intercom I Tawk.to I Gmail I Microsoft Word and Excel PROFESSIONAL SKILLS Customer Service Social Media Management Calendar Management Email Management Chat Support Video and Photo Editing WORK EXPERIENCE CHEMRAAC Marketing (Work immersion OJT)- (February 2019- March 2019) Monitor and maintain inventory of chemicals and laboratory instruments used in academic and industrial settings Label, organize, and store chemical supplies in compliance with safety standards and best practices Perform regular stock checks and report low inventory levels to procurement for timely replenishment SOCIAL MEDIA MANAGEMENT Your Wardrobe xoxo Clarisse - Small Online Thrift business (July 2022 - September 2023) Scheduling posts, monitoring social media engagement. Caption engagements and Logo designing. SUPPORT DEPARTMENT VIRTUAL ASSISTANT (CUSTOMER SERVICE) Eaconomy (June 2023 - August 2024) Provide live chat support to clients experiencing technical issues related to trading platforms Deliver high-quality customer service by promptly addressing tradingrelated inquiries Maintain accurate and up-to-date client records Respond to client inquiries via email and chat, ensuring timely issue resolution Manage emails and calendars to support daily operations ACCOUNTING DEPARTMENT VIRTUAL ASSISTANT Eaconomy (August 2024 - April 2025) Collaborate closely with the billing and payments team to ensure accurate client billing Calculate affiliate rank assignments and manage commission disbursements Process refunds through multiple channels, including card payments, cryptocurrency, commission wallets, and credit wallets SOCIAL MEDIA MANAGER Retain Your Dyslexic Brain (December 2024- November 2025) Graphic design for social media posts and marketing materials Editing Reels and YouTube Shorts for engagement and reach Podcast editing and audio enhancement Content creation and scheduling Managing and maintaining social media accounts across platforms Columbia Tools (January 2025- January 2026) Create, edit, and schedule photo, video, and text content across Instagram, Facebook, TikTok, and LinkedIn. Manage community engagement by responding to comments and DMs, and reposting user-generated content. Analyze performance metrics and prepare monthly social media reports. Build and maintain segmented email lists; clean bounces and inactives. Write, design, and send bi-weekly or monthly email campaigns on MailChimp Upload new products on the website, update descriptions and images, and publish blog content. Design sales collateral (product sheets, banners, brochures) and ad creatives for social, Google, and print. Identify and contact influencers and UGC creators; manage partnerships. Plan and execute product launches, including posts, landing pages, emails, and giveaways. Build templates for email campaigns, social posts, and ad structures. AFFILIATIONS Elementary Grade 1 to 6 - With Honors Junior High School Grade 7 to 10 - With Honors Senior High School 2018 - Annual Honors Awardee 2019 With Honors (1st Sem) Notre Dame Dadiangas University Volleyball Club- Secretary- Notre Dame Dadiangas University Ambassadress 2019 - College of Education and Health Sciences (Opening Head Committee) ACHIEVEMENTS Eaconomy 2023 - Top 5 Best Company Employees (Support Department) August 2024 - Promoted to the Accounting Department.