Elizabeth Anrei Cahilsot

I am a detail-oriented and adaptable Virtual Assistant with hands-on experience in customer support, social media management, and administrative and accounting support. I am known for being reliable, organized, and proactive, with a strong ability to support daily operations while maintaining high standards of accuracy and professionalism.

I began my professional journey managing a small online business, where I handled social media scheduling, engagement, caption writing, and basic branding tasks such as logo design. This experience helped me build a solid foundation in content planning, audience engagement, and brand consistency, while also teaching me how creative strategy directly impacts customer trust and visibility.

I later gained extensive experience as a Customer Support Virtual Assistant, providing live chat and email support for technical and account-related concerns. In this role, I managed customer inquiries, documented client interactions, followed structured workflows, and ensured clear, empathetic communication. My attention to detail and reliability led to expanded responsibilities in accounting and administrative support, where I assisted with billing and payments, calculated affiliate ranks and commissions, and processed refunds through card payments, cryptocurrency, and internal credit systems. This role strengthened my analytical skills, confidentiality awareness, and ability to work with complex tools and financial data.

I also worked as a Social Media Manager, handling end-to-end content management. My responsibilities included content creation, graphic design, video and podcast editing, scheduling, and platform management. I ensured brand consistency while creating engaging and purposeful content aligned with business goals. I additionally created, edited, and scheduled photo content using social media management tools to maintain a consistent posting strategy.

I am proficient in tools such as Canva, Adobe Photoshop, Illustrator, CRM platforms, and various social media scheduling and collaboration tools. Beyond formal work experience, I consistently invested time in self-learning and skill development by creating mock projects, designs, and content from scratch—even without clients—because I believe continuous improvement is essential to delivering real value.

What sets me apart is my strong work ethic, structured approach, and genuine commitment to helping businesses succeed. I brought dedication, adaptability, and heart into every task, and I treated each business I supported as if it were my own.