ELIZA ESQUIVEL
E-COMMERCE ASSISTANT
PROFESSIONAL EXPERIENCE
--Dagupan West, Tabuk City
SKILLS
Digital Marketing
Social Media Management
Customer-centric E-Commerce Assistant with a knack for exceeding
customer expectations. Possess excellent communication and problemsolving skills, ensuring seamless customer interactions and resolving
inquiries promptly and efficiently. Dedicated to building positive
relationships and enhancing brand loyalty.
WORK EXPERIENCE
VIRTUAL ASSISTANT APPRENTICESHIP
January 8 - Present
Implemented project management tools and systems to prioritize tasks,
track progress, and anticipate potential roadblocks, keeping projects
agile and efficient.
Customer Service
Research
Administrative Task
Product Listing
Email Management
CERTIFICATES
Foundations of Digital
CUSTOMER SUPPORT REPRESENTATIVE
November 2021 - February 2022
Deliver exceptional customer service across all channels,
proactively resolving inquiries and fostering positive
brand relationships.
Contributing to increased loyalty and repeat business.
OFFICE SECRETARY
October 2020 - June 2021
Marketing and E-commerce
Create and organize meetings with clients.
Attract and Engage Customers
Deftly handled customer complaints and issues,
with Digital Marketing
Customer Service
Representative
maintaining a positive and professional demeanor while
finding solutions that satisfied all parties.
EDUCATION
REFERENCE
WORLDSTAR COLLEGES OF SCIENCE AND TECHNOLOGY
MARIA KORINA BERTULFO
COMPUTER SYSTEM SERVICING NC2 2018
CEO - FOUNDER OF FHMOMS-
CALLANG NATIONAL HIGH SCHOOL
ALTERNATIVE LEARNING SYSTEM 2017
