Eliza Arcilla

ELIZA ARCILLA General Virtual Assistant I’m Eliza Arcilla, Online Business Manager Virtual Assistant. I am well-experienced in understanding the project requirements and drafting crystal clear and easy-tofollow project-specifics for the team members. I am also well-versed in using various project management tools. Managing the complete project life cycle for clients and ensuring top-quality deliveries is my only commitment. EXPERIENCE EDUCATION 2017 Navotas Polytechnic College Bachelor Degree of Office Administration SKILL Communication Skills 90% Social Media Management 80% Social Media Design 77% Time Management 80% Attention to detail 88% CONTACT --skype: elizarcilla 31 Kahunari, San Jose, Navotas City 2021 - 2022 Admin Assistant Prepare communications such as memos, emails and invoices Create and maintain filling system Schedule appointments and meetings Manage account and perform bookkeeping 2022 Data Entry Specialist Type in data provided directly to customers. Verify data by comparing it to source documents Transfer data from paper format into computer Update existing data 2017 - 2019 Customer Service Representative Provide accurate, valid and complete information to customer Identify and assists customer's need Handle complaints Generate sales leads Keep records of customers