Elisa Juridico

ELISA MARIE A. JURIDICO # 7 Cielito St. Intercity Homes West Service Road, Cupang, Muntinlupa City 1771 Mobile No.:- Email add:- WORK EXPERIENCE JP Morgan Chase & Company Philippines (September 2016 - May 2016) Net Plaza, West Crescent Dr. Cor 30th St. The Fort Taguig City Job Description: Card Specialist 1 (Amazon cards) QBE Philippines (January 2013 - May 2016) QBE Insurance Philippines Bldg 3rd St. The Fort Taguig City Job Description: Claims Officer (Direct Motor Claims) Genpact Philippines (October 2011 - April 2012) 5th Flr., 5132 Genpact Bldg., Northgate Cyberzone, Filinvest Corporate City, Alabang Muntinlupa City Job Description: Process Associate (Allstate Insurance) Genpact Philippines (January 2008 - August 2010) 5th Flr., 5132 Genpact Bldg., Northgate Cyberzone, Filinvest Corporate City, Alabang Muntinlupa City Job Description: Process Associate (Wells Fargo-Wachovia) LinRoss Enterprises (June 2004 – November 2007) #26 Valencia St. Intercity Homes, West Service Road, Cupang, Muntinlupa City Proprietor: Harlyn D. Juridico Job Description: Secretary Northwest Placement, Inc. (August 2003 – April 2004) Ermita, Manila Job Description: Recruitment Coordinator St. Colleta School for Special Children – OJT Guadalupe Makati City EDUCATIONAL BACKGROUND B.S. Psychology AMA Computer University Bangkal St. Makati City 1995 St. James School of Paranaque (Secondary) Dr. A. Santos Avenue, Paranaque City 1987 – 1991 St. Rita College of Paranaque (Primary) Dr. A. Santos Avenue, Paranaque City 1986 PERSONAL BACKGROUND Date of Birth Place of Birth Languages Spoken : : : July 29, 1974 Quezon City English & Filipino SEMINARS AND TRAININGS ATTENDED Quality Approach on Customer Service (first quarter of 2009) - series of seminar regarding quality approach on good customer service; - first-hand experience in one-on-one coaching with fellow CSR’s for about a year; - sharing of best practices CHARACTER REFERENCE Francis Marquez -) Senior Manager, Long Tail Claims QBE Insurance Philippines Richard Polhen -) Senior Manager, Short Tail Claims, Direct Motor QBE Insurance Philippines Melanie Abundo -) Quality Assurance for FNOL European Operations - Cebu QBE Philippines