Elijah Ojoh Wealth

Elijah Ojoh Wealth

$5/hr
Customer Service Representative/Executive Virtual Assistant/ Sales Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ikeja, Lagos, Nigeria
Experience:
5 years
About

Customers need a friendly space and empathetic listening ears to enable them to unburden their issues. That is why I have been providing unmatched empathetic customer service for 3+ years as a customer service representative, helping customers resolve their problems, and enhancing customer loyalty.

I see myself as a brand ambassador for any company I work with as a customer support specialist because I represent the brand when handling customers during inquiries, product questions, and feedback, and I try my best to ensure that customers get the needed help, giving room for continuous customer loyalty, customer satisfaction, and customer retention.

It doesn’t matter what omnichannel your company uses; I am experienced in online support, email support, and phone support channels like Intercom, Zendesk, Freshdesk, Hubspot, etc.

As a customer service representative, my aim is to ensure that customers are happy always and eager to return, not just because of the products or services offered by the company but because of the smooth customer service they experience.

Languages
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