Elamin Osman

 ELAMIN OSMAN Address: 48 Anson Road, West Bromwich, B70 0LX Phone:- Email:-LinkedIn: https://www.linkedin.com/in/elamin-osman-b- PROJECT QUALITY MANAGER Dedicated and technically skilled Quality Manager, with hands-on experience in successfully managing Quality for Principal Contractors on major projects including High Speed Two, £1bn Midland Hospital (MMUH).  Proactive individual with expertise in utilising innovative solutions, policy interpretations, performance management and training and development for resolving employer issues, maximising employee satisfaction and achieving top- and bottom-line objectives of an organisation. Proven record of facilitating effective communication; improving employee human relations skills as well as providing assistance in identifying, evaluating and resolving work performance issues. Possessing significant understanding of computer application required for daily office operations. Currently seeks an opportunity to create value for a progressive and dynamic organisation that embraces entrepreneurial spirit, passion and integrity in work. CORE COMPETENCIES ▪ Managing all QA/QC activities ▪ Legal Compliance ▪ Research Skills ▪ Analysing Information ▪ Coordinate QMS ▪ Client Relationship Management/Client Records ▪ Planning and Scheduling Quality Audit ▪ Assisting and Training Staff ▪ Concept Data Analysis/Producing Reports ▪ Supply Chain Management ▪ Quality Assurance Engineering KEY SKILLS Proactive and Organised Professional – Highly motivated individual with hands-on experience in effectively handling and coordinating assigned project right from inception through to completion while delivering within scheduled timeframe. Striving towards providing exceptional services to clients utilising a positive attitude, work integrity and determination. Collaborative working – working alongside other main contractors to provide integrated quality management systems – collaboratively working with the supply chain to enhance performance – guide mentoring influence companies to make good decision and improvements to Quality manager etc. Auditor – I have carried out audits and I took ISO 9001@2015 certificate Feb 2025 Analytical minded – ability to process huge amounts of data and understand trends to enable you to make decisions and solve problems – this is important as the Quality manager role at HS2 is a strategic one looking across large project and the performance data and highlighting where there are issues and making improvement. Quality and General Compliance Management – Results-oriented person, exhibiting skills in foreseeing opportunities and adapting to change. Proficient in managing general QA Engineering and Compliance functions including policy interpreting/design and advice, employee relationships management and training and development. Effective Communication and Stakeholder Relationship Skills – Effective bilingual communicator, fluent in English and Arabic. Highly competent in maintaining cordial working relations with internal as well as external key stakeholders. Good IT Skills – excellent experience in using multi-applications to support and drive the business, such as CEMAR, BIM360, MARs, PowerBI, and the MS Office package, as well as training the operational team and other stakeholder CAREER HISTORY Quality Manager Aug 2024 - present Balfour Beatty – N1N2 (HS2) Project (£170 million) Working for Balfour Beatty Construction acting as a Tier 2 contractor to HS2 BBV contract responsible for Quality Management for the Tunnel Headhouse (MEP, utilities) Using ISO 9001 standard to Develop Quality Management Plan (QMP), and maintains Quality Management System (QMS), including quality policy, processes, procedures, and all other relevant documentation. Review materials, procedures, and scope of work to ensure they are compliant with industry codes, standards, and regulations. Follow up with planner and operational team to ensure project complete as agreed with the client. Manage the non-conformance process (NCR), by producing root cause analysis and communicate lessons learned. Contributing to the continued improvement of quality performance through performance review and identification of Attending clients' readiness meetings and leading the construction team in developing essential documentations like Programme, RAMS, MARS, and ITP schedules Developing and updating of the PRAM Management Plan (Performance, Reliability, Availability, and Maintainability) Engagement of design, operational, and other competent persons to participate in the PRAM workshops. Development of FMECA (Failure Mode, and Effects Analysis) for the MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) systems. Developing PRAM Analysis for the demonstration of PRAM targets. Review and monitor the PRAM activities of the supply chain. Ensuring PRAM activities are undertaken in a timely manner by all parties in accordance with the agreed programme. Ensuring that designers, engineers and supply chain are aware of the design implications of PRAM requirements. Ensure procured equipment meets the PRAM targets (seeking documentary evidence from suppliers) Review of reported failures and proposed corrective actions. What you'll be doing Ensures that work/contracts are identified, progressed and fully costed Advise on the preparation of project quality documents and ensure these documents are prepared by competent people and that they are reviewed and revised as necessary Identifies the key deliverables from the M&E specification Identifies alternatives and creates features to differentiate the Balfour Beatty approach and satisfy the customer Ensure a relentless focus on Health, Safety and Environment (HSE) Considers profitability & entitlement for the M&E elements throughout the design and construction process Liaises closely with the Project Management teams to interview and appoint the right M&E and Construction contractors for each specific project Maintains business relationships with the M&E supply chain and consultants Manages design process, production of drawings/specification and Operation & Maintenance Manuals Embraces relevant sustainable practices, helping to identify opportunities for improvement Co-ordinates statutory/utility approvals and the programme of installations Ensures the M&E co-ordination meets the clients construction programme Manages the M&E Installation to ensure the perfect landing at completion and zero defects Co-ordinates the Operation & Maintenance information for project handover Ensures energy targets and BREEAM requirements are met for each specific project Quality Manager – Balfour Beatty Midland Metropolitan University Hospital - (£1bn) May 2023 – Jul 2024 Duty: Working with the Principal Contractor (Balfour Beatty) on the project and I was responsible for Quality management for the building element of the projects reporting to an office based regional head of quality Supporting the delivery of specific Contract, Business Unit and/or SBU Quality Action Plans Supporting and facilitating Quality management planning (including contract quality plans and industry specific plans.) Review the ITP and follow up with the client to ensure it is approved before work commences Take leadership to investigate technical issues in the project quality, and produce analysing report Make a professional and independent decision regarding Subcontractors quality at work Report against quality performance KPIs. Analysing their results and reporting causes of failure to project management Challenging current systems and processes to ensure best practice and continual improvement Where required supporting development of appropriate content for the business management system Supporting quality related improvement initiatives Providing advice and coaching on Quality issues Supporting Quality related training to equip the business with the skills to drive improvements in Quality performance Analysis and produce potential risk report/dashboard in construction areas and inform delivery team & board Interfacing with audit function to support locally where required Advise on the preparation of project quality documents and ensure these documents are prepared by competent people and that they are reviewed and revised as necessary Supporting contracts to ensure they are compliant with Balfour Beatty & contract specific requirements Providing Quality advice to our supply chain Providing Quality input to the tender development and bidding process Production of appropriate reports and management information Living the Balfour Beatty Values. Ensuring a relentless focus on Zero Harm. Supporting the delivery of the Sustainability strategy Supporting the business unit external accreditation process (including ISO9001, ISO14001, ISO45001 and industry licences) to ensure it is able to operate in its chosen sector. Quality Engineer - Balfour Beatty VINCI (HS2) Largest Project in Europe Aug 2022 – May 2023 Implement the BBV Way quality management system, which governs how BBV plan, manage and discharges its assurance obligations. Following ITP and organising/conducting (WIR - Work Inspection Record), with client and subcontractor. Review material to ensure are compliant with client contractual (SCEW – Specification for Civil Engineering Works) Supervision of Quality Record Package (QRP), by managing quality team to ensure deadlines are met. Utilise systems and processes for the management and control of site information, data, design and construction related documentation and records. Review subcontractors and other supplier’s assurance and provide guidance and training to construction team to deliver this approach. Reviewing the quality procedures of sub-contractors and suppliers and when necessary, undertaking audits of their Quality Management Systems. Working with design teams to ensure the coordination of interfaces with Statutory. Undertakers, Network Rail, Rail Systems contractors, Enabling Works contractors and Others. Supporting the construction teams establish test and inspection plans for review and acceptance prior to construction activities being undertaken. Maintaining a close working relationship with project team to ensure the incorporation of buildability and maintainability, whole life value, sustainability and safety requirements in design, construction, operations and maintenance. Establishing a "right first time” culture to design development, planning, and construction of the works and developing a collaborative and progressive approach to assurance. Regularly audit the project against the defined quality and assurance arrangements, including field auditing of production teams. Report on the results of surveillance and audit. appropriate training/coaching. Supporting quality related training to equip the business with the skills to drive improvements in quality performance. Challenging current systems and processes to ensure best practice and continual improvement. Providing advise and coaching on quality issues. Collaborate relentlessly. Ensure a relentless focus on Health & Safety. Undertaking & Assurance Compliance Lead - Balfour Beatty VINCI (HS2) Largest Project in Europe Aug 2021 – Jul 2022 Ensure timely compliance in accordance with HS2 standards and BBV project requirements. Guide project leaders by interpreting HS2 and Petitioners legal documents. Liaise with Project and Design directors to ensure compliance with Undertaking and Assurance agreement. Ensuring that a continuous improvement process is an integral part of service delivery increasingly adding value to both the business and our client. Organising and facilitating regular meetings with key stakeholders as appropriate. Supporting company audits ensuring optimum results are achieved. Management of the Commitments Requirements Specification Baseline or part thereof. Review, collate and submit evidence of U&A compliance. Support & develop oversight and management of the long-term Commitment compliance plan. Support & develop a Project Integrated Management system, data gathering, collation and storage of information. Manage and collate evidence to facilitate U&A compliance in a timely manner. Manage risk assessment and mitigate risk for compliance and work with SMEs to develop targeted assurance that focuses on key risks that achieves the appropriate level of outcome. Collaborate with HS2, petitioners, stakeholders and other contractors in support of project objectives. Provide upward reporting to the U&A Senior Manager. Actively comply with and support team compliance with company and client safety standards. Manage the escalation of issues and sharing of good practice. Review PMI (Project Manager’s Instruction) case by case to ensure organisation compliance with project changeover. Undertaking & Assurance Compliance Administrator - Balfour Beatty VINCI (HS2) Nov 2020 – Aug 2021 •Record and report compliance in accordance with HS2 standards and BBV project requirements. •Coordinate the requirements of the Commitments Requirements Specification Baseline or part thereof. •Coordinate compliance evidence for loading into Eb and submission to HS2. •Facilitate U&A Team and stakeholder meetings in line with Compliance requirements. •Support the U&A team in developing a Project Integrated Management system, data gathering, collation and storage of information. •Coordinate management and collation of evidence for compliance in a timely manner •Coordinate risk assessment and mitigate risk for compliance and work with SMEs to develop targeted assurance that focuses on key risks that achieves the appropriate level of outcome and Manage the Risk Register. •Coordinate the delivery of focused support to the performance and assurance of compliance targets. •Record all communications with third parties as evidence. •Collaborate with HS2, petitioners, stakeholders and other contractors in support of project objectives. •Provide general administrative support for U&A tasks. •To comply with and support team compliance with company and client safety standards. •Support the escalation of issues and sharing of good practice. •Coordinating with Sublot teams to apply land criteria (land ownership, resource, access, constructability, etc.).  HSSE & Compliance Co-ordinator - Integral UK Ltd; JLL Corporate Solutions EMEA Aug 2018 – Jun 2020 Monitoring and protect company documents (IG) and engineer’s confidentiality (Data Protection). Manage the compliance database and Quality ISO 9001 tracker. Take ownership of HSSE incident, follow up until closed Liaise with the client, engineers and other departments as required. Finance duties such as raising sales invoices, running P&Ls, creating Po’s. Maintain records for engineers qualifications. Prepares compliance audit data by compiling and analysing internal and external information. Supports departments by collecting and coordinating internal compliance data with auditors and various departments. Provides administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors. Helps others by answering questions and responding to requests. Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. Updates job knowledge by participating in educational opportunities; reading professional publications. Enhances compliance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Accomplishes compliance work requirements by orienting, training, assigning, scheduling, and guiding auditors. Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements. Prepares for audit by researching materials, formulating a plan of action. Ensures compliance with regulations and controls by examining and analysing records, reports, operating practices, and documentation; recommending opportunities to strengthen the internal control structure. Verifies assets and liabilities by comparing items to documentation. Completes audit work papers and memorandums by documenting audit tests and findings. Communicates audit progress and findings by preparing reports, providing information in meetings. Supports external auditors by coordinating information requirements. Provides management reports by collecting, analysing, and summarizing management information. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances compliance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. EDUCATION/CERTIFICATION CQI and IRCA Certified ISO 9001:2015 Lead Auditor Open University – Degree in Business Management Feb - 2025 Aug -2024 Computer Network and Communication Technology – HNV Coventry University, UK IOSH Managing Safely COSHH Awareness IPAF – Harness Training Time Management (LinkedIn Learning) Dealing with Difficult People (LinkedIn Learning) Risk Assessment Fire Safety Legionella Plus Asbestos Awareness – UKATA Manual Handling in Industry Working at Height IPAF – Harness Training Jul - 2007 Jul - 2020 Jul - 2020 Jun - 2018 May - 2020 May - 2020 Nov - 2019 Nov - 2019 Nov - 2019 Nov - 2019 Apr - 2020 Dec - 2019 Jun - 2018 Lightning Protection Training May - 2017 Thermal Imaging Training Jun - 2014 Passed GCSE Equivalent Level Examinations Jun 1996 – Aug 1999 Al Ahlia High Secondary School References available on request