Dedicated and technically skilled Quality Manager, with hands-on experience in successfully managing Quality for Principal Contractors . Proactive individual with expertise in utilising innovative solutions, policy interpretations, performance management and training and development for resolving employer issues, maximising employee satisfaction and achieving top- and bottom-line objectives of an organisation. Proven record of facilitating effective communication; improving employee human relations skills as well as providing assistance in identifying, evaluating and resolving work performance issues. Possessing significant understanding of computer application required for daily office operations. Currently seeks an opportunity to create value for a progressive and dynamic organisation that embraces entrepreneurial spirit, passion and integrity in work.