I'm Elaine, a single mother of 2. I've worked in a Telecommunications account for 6 years both voice and non-voice in which we cater US clients who wish to transfer their phone numbers from one device to another or to other companies, also wokred on tickets relating still in transferring of numbers and do technical troubleshooting on their phones when needed. Have also worked fas an Email and Chat Support Specialist for a financial account for a year and two months in which it is about a payday loan app. It also caters US clients.