Hi, I'm a skilled Virtual Assistant with expertise in administration, customer service & support, project management and Lead generation management. I make the work load of clients less and easy by streamlining tasks to client needs. I am proactive in managing up, especially with urgencies to control escalations. I am organized and pay attention to detail especially in multi task environment to prevent conflictions. I am flexible to learn and grow in new environment.
With a background in Sociology, Virtual Assistance, Project management, Professional Foundations, Great Customer Experience and Support , and my working experience has highly improved my problem-solving abilities, project coordination and task management. I tackle demanding tasks and conflict situations satisfactory base on urgency and severity with time management factored in, for efficiency, calmness and customer satisfaction.
I excel in managing client inquiries, resolving issues, organizing data, and handling administrative tasks.
My strengths include communication, customer relations, research, scheduling, document preparation, data entry, travel arrangements, digital marketing and calendar/inbox management. I'm familiar using tools like Asana, Trello, Google workspace, Microsoft office, Canva, slack, Click-up, Microsoft Onedrive, WPS Office.
Let me work with you for job success and lessening your work load. Making your life easier whiles achieving goals and hitting target.