Nwankwo Blessing Ekomobong
linkedin.com/in/ekom-nwankwo.
SUMMARY
I am Focused Administrative personnel with exceptional planning and implementation capabilities.
I have excellent verbal and written communication skills with the ability to communicate effectively
and professionally. Trained in History/ International studies, with a practical understanding of
world communication.
EXPERIENCE
Royal living, Brooklyn New York Destination
Designation: Cold caller
March 2023- present
● Conduct outbound and inbound calls to US based prospects
● Maintain and organize a large database of leads and track accurate records of interactions and
outcomes, along with timely record logging in CRM
● Generate qualified leads and schedule appointments to meet your weekly target via cold
calling to nurture relationships and move them through the sales funnel.
● Collaborate closely with the sales team to transfer qualified leads for further sales processes.
● Achieve daily and weekly call volume targets and lead generation targets
● Assist with Call listing and uploading list into the CRM
● Appointment setting
Louwall Real Estate, Maimi, Florida
Designation: Cold caller/ Assist with Disposition
June 2023 - Oct 2023
● Build a rapport with buyers, thereby getting information about their buy-box
● Listening to the leads in order to generate repeat sales.
● Gathering and documenting leads information, payment methods, purchases, and reactions
● Keeping up to date on all leads and informing buyers of new properties
● Initiating sales with potential leads over the phone.
● Asking questions to engage leads and keep good rapport.
● Customer service.
● Appointment setting
● Cold calling (inbound and outbound calls)
● SMS campaign blasting
Freedom Homes Offers, Indianapolis, IN 46203
Designation: Lead Generation/Cold caller
Sept 2022- March 2023
● Listening to the leads in order to generate repeat sales.
● Gathering and documenting leads information, payment methods, purchases, and reactions
● Keeping up to date on all leads and informing buyers of new properties
● Initiating sales with potential leads over the phone.
● Asking questions to engage leads and keep good rapport.
● Customer service.
● Appointment setting
● cold calling (inbound and outbound calls)
● SMS campaign blasting
● Generate lead via social media post
Kutz and Colours Enterprise, 2 Okoya Thomas close Surulere Lagos Nigeria
Designation: Administrative officer
June 2019 - February 2021
● Database management
● Scheduling of meetings and appointments
● Maintaining inventory of office and supplies
● Answering telephone calls, responding to queries and replying to emails.
● Preparing expense reports and office budgets.
● Hiring maintenance ve n d o r s to repair or replace damaged office equipment.
● Assisting the HR department with job postings and interviews
● Systematically filling important company documents.
Laterna Ventures Limited, 13 Oko Awo Street, Off Ademola Adetokunbo Street, VI, Lagos
Designation: Administrative Officer
September 2015 – February 2019
• Managing office supplies stock and placing orders;
• Administration of company databases;
• Organize a filing system for important and confidential company documents;
• Maintain a company calendar and schedule appointments;
• Arrange travel and accommodations;
• Supervise the functions of Janitors, Security and Drivers;
• Negotiation with Vendors, Artisans, and all service providers;
• Supervision of maintenance work ongoing in the company;
HIGHLIGHTS AND PERSONAL SKILL
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Computer proficiency (Microsoft office tools and Excel, Google spreadsheet)
Ability to multitask
• Ability to learn quickly
Good Analytical and Research skills
• Excellent organizational skills.
Focused and highly motivated
• Effective communication skills.
Outstanding interpersonal skills
• Exceptional customer service skill
Key relationship building
TRAININGS
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Communication and customer service skills (CCSS) (Certificate of Participation): 19th Sept. 2017
Customer Retention and selling skills (certificate of attendance): 1st October 2014
Customer Service/ Telemarketing training with Telemarketing Diploma: 9th – 20th June 2014
Health Safety and Environment level 2 of 3 (HSE): 5th August 2013
EDUCATION
● University of Uyo, Akwa Ibom - B.A (Honours) History & International Relations 2008 – 2011
● University of Uyo, Akwa Ibom - Diploma in Local Government & Rural Development 2005 – 2007
● Bright Future College, Akwa Ibom – WASSCE 1997 – 2003
TOOLS I AM FAMILIAR WITH:
Batch dialer,
Chat support,
Google meet,
Lead generation,
Ready mode,
Slack,
Calendar management,
Discord,
Google spreadsheet,
lofty dialer,
Research
Social media support,
Call tools,
Emails support,
Inshot,
Microsoft office,
Skip tracing,
Zoom
Canvas,
Excel,
Launch control,
Open phone,
Skype,