I have about 4years hands-on experience in Administrative
role and 3 years of experience in Cold calling, Appointment setting, SMS campaign and customer service(Virtual Assistant).
I have been involved in handling duties – (Inbound and outbound calls, Appointment setter,Filing, Chat support, Emails support, calltools, Batch dialer, Launch control, Slack, Discord, Social media support, lofty dialer, Readymode, open phone, skip tracing, Lead generation,Research, Microsoft office, Excel, zoom, calendar management, Skype, Google meet, canva, inshot, Zoom, Google spreadsheet and
Customer service etc) as the first point of call to the organization, back-office administration and sundry other roles attached to the call of a customer service personnel.
I have used my unique relational and phone ethics skill to engage visitors and pacify customers complaints through emails and phone calls, which has resulted in better understanding and representation of the organization. My attention to detail and ability to work with minimal supervision has added excellence to the service delivery.
I am presently seeking to take on more challenging roles where I will make significant contributions, while developing my career yet further. I would be happy if I am considered as the desired recruit.
I am available for interview at of your convenience.