Ekemini Ubong

EKEMINI UBONG Executive Virtual Assistant | Inbox & Calendar | File Management & Support www.linkedin.com/in/ekeminiubong |https://bit.ly/ekeminiportfoliolink PROFESSIONAL SUMMARY Detail-oriented Executive Virtual Assistant with 1+ year of experience providing remote support across admin, calendar coordination, client communication, file management, and task tracking. Skilled in working with U.S.based teams, handling confidential data, and keeping operations organized. Proficient in Google Workspace, Monday.com, Trello, Slack, and other project tools. Known for being dependable, fast learning, and calm under pressure. PROFESSIONAL EXPERIENCE Virtual Assistant to the COO Well of Science Limited – Remote | Nov 2024 – March 2025 Tools: Google Calendar, Gmail, Monday.com, Trello, Typeform, Zoom ●​ Managed inbox with 200+ weekly emails using filters and pre-approved templates ●​ Scheduled Zoom calls, managed Calendly setup, and eliminated double bookings ●​ Built Monday.com boards for tracking project updates, staff tasks, and payment reminders ●​ Took and organized meeting notes, followed up on action items, and updated SOPs ●​ Supported vendor communications and handled digital invoice filing ●​ Created branded onboarding forms and helped process customer signups ●​ Contributed to smoother team workflows by implementing basic automations in task boards Administrative Support Assistant Top Star College – Uyo | May 2024 – Oct 2024 Tools: Google Sheets, Gmail, Drive, Airtable ●​ Managed academic records for 1,000+ students including transcripts, enrollment, and attendance ●​ Ensured 100% data compliance by streamlining file naming and folder systems ●​ Responded to parent inquiries via email and kept communication logs up to date ●​ Collaborated with the admin team to track student onboarding and exit documentation ●​ Digitized student files and implemented Airtable for realtime access to record Data Entry & Customer Records Assistant Jason & Jodelle Thrift Boutique – Volunteer Tools: Google Sheets, WhatsApp Web, Canva ●​ Entered and updated customer and inventory data with 99% accuracy ●​ Created a customer followup tracker that improved return visit rates by 15% ●​ Designed a simple digital invoice and payment log system to track overdue payments ●​ Assisted in drafting customer support replies and creating WhatsApp response templates TOOLS & TECH STACK Google Workspace (Docs, Sheets, Calendar, Drive, Gmail) Client-Centered Thinking EDUCATION & TRAINING Monday.com, Trello, Airtable BSc. Biochemistry — University of Uyo Slack, Zoom, WhatsApp Web Certifications: Typeform, Canva ALX Virtual Assistant Training SOFT SKILLS AWS Cloud Practitioner (Introductory) Excellent Written Communication AccountingHub Data Entry Academy Inbox & Calendar Organisation Side Hustle Customer Service Relations Fast Learner, Deadline-Oriented Confidential & Professional DMSI – Digital Marketing