Ejue Annabel Gift

Ejue Annabel Gift

$10/hr
Customer Support Specialist | Live chat & Email Support | Zendesk & CRM Expert
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
24 years old
Location:
Calabar, Cross River, Nigeria
Experience:
4 years
About

Many businesses struggle with keeping up with customers messages, responding on time and making sure every customer feels heard. When support is slow or impersonal, customers get frustrated and may not come back.

That is where I come in.

I help take the pressure off by handling customer support in a way that is fast, calm and genuinely helpful. I don't just reply messages... I make sure customers feel understood and leave with a good experience.

Here's how I support businesses:

  • Responding to customers across email, chat and phone in a clear and friendly way
  • Handling complaints patiently and turning difficult situations into positive ones
  • Managing high volumes of messages without losing quality
  • Using tools like Zendesk, Fresh desk, HubSpot, Intercom and Salesforce to stay organized
  • Supporting onboarding, answering questions and guiding customers when needed
  • Paying attention to details so nothing is missed

I understand how important your customers are to your business, so I treat every interaction with care and professionalism

If you want Customer Support that not only solves problems but also strengthens your brand and builds lasting relationships, Let's connect and make it happen.

Skills
  • Customer Retention
  • Time Management
  • Data Entry
  • Relationship Management
  • Complaint Resolution
  • Customer Onboarding
  • Objection Handling
  • Lead Qualification
  • Remote Customer Support (Phone, Email, Chat)
  • CRM Systems (Zendesk, Fresh desk, HubSpot, Intercom, Salesforce)
Languages
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