Ehtisham Mehmood

Ehtisham Mehmood-Ph:- House No. 3 Street No.6 A Block, Al Faisal Town Lahore Cantt - 54000 Objective Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people. Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Education F.G Boys High School No. 1, Saddar, Lahore Cantt Apr 2009 - May 2011 Matric, Science Matric (Science) with A+ Grade Garrison Post Graduate College for Men, Lahore Cantt Jun 2011 - Jun 2013 Pre Engineering, Fsc Fsc Pre Engg with A Grade. Lahore Garrison University, Lahore Nov 2013 - Dec 2017 Computer Science, Bachelor of Science BS Hons. in Computer Science with 2.7 CGPA Experience Customer Support Representative Jun 2013 - Jul 2014 Ibrama Communication Services, Lahore Customer Support Representative & Closer at UK Injury Claim Campaign. Customer Support Officer Jul 2014 - Aug 2016 Telco Communications, Lahore Customer Support Officer for UK & Canada Campaigns Customer Support Manager Sep 2016 - Present C S Intell, Lahore 1/3 Customer Support for Graphic Designing Apps by Brett Ingram (USA) •• app.vizully.com • app.autosoci.com • app.socimattic.com • app.autopixar.com • app.quotamator.com • app.flicktive.com • Email Support • Tickets Solving • Accounts Handling • Purchase Handling • Providing Solution to Customer's queries regarding Apps • Make requested policy and account changes. • Upgrade service and offer additional service packages or options. Hobbykrafts.com (Canada) •• Live Chat Support • Email Support • Tickets Solving • Orders Handling • Social Networking Support • Providing Solution to Customer's Queries, informing about their orders Brightscapes & Christmas Company (USA. Texas) •• Email Support • Accounts Handling for Customers • Data Handling • Arranging Appointments Byron Bay & Gold Coast Holiday Accommodation (Australia) •• Bookings • Email Handling • Property Uploading on Stayz & Airbnb • Arranging Rents Alex Padilla (Secretary of State, USA, California) •• Sorting Files in Microsoft Excel • Data Entry • Data mining Skills Microsoft Excel HTML CSS Command in English Language 2/3 Shopify Leverige Zendesk Activities Football Playing & Watching Internet Surfing Watching Movies Reference To be furnished on demand 3/3