Hi.
More than 5 years experience in the BPO industry, a specialist in sales, Cross sales, Cold calling, B2B, and B2C. I am a goal achiever, always hit the targets, and have a sales rate conversion above 50%. About my educational background, I made 7 semesters of Business Administration and am currently studying to complete the career. However, this background enhanced my analytical, economic, administrative, and financial skills, making any type of task or relevant role accessible for me and others.
Companies such as Xfinity, Scotiabank, Optum for United Healthcare, Cosmetics and skin care, FLIR and Lorex technologies, Skyline Security systems, and many others have witnessed my outstanding quality performance when talking about engaging, creating rapport, and transforming client experience over the phone.
I am unique, versatile flexible, and determined,
excellent communication is my standard. I always guarantee the best service over the phone or face-to-face.
I am currently working on a cross-sales position for Enercare Canada; before this position, I worked as a freelancer for a security systems company doing cold calling, performing at least 500 to 700 calls per day, hitting the weekly goal.
I am also a customer service specialist, so the combination of all those skills makes me the ideal candidate you need.