Egbujie Chinenye Nancy

I am a customer service representative with hands-on experiences in customer relationship, customer support, and customer service skills. Experienced in hospitality and virtual support, skilled in handling inquiries, resolving issues, and building strong client relationship. Highly proficient in CRM tools, email, call and chat support with proven ability to manage high-volume requests while staying empathetic, detail-oriented, and solution-focused. Dedicated to delivering exceptional customer experiences and driving satisfaction. Adept at guiding customers toward the best solutions, supporting retention, and contributing to customer satisfaction and loyalty.