I have over 12 years of experience in operations management, freight forwarding, and logistics, with a proven track record of leading teams, streamlining processes, and delivering results under pressure.
In my current role as Operations Manager at Grandair LTD, I serve as the primary point of contact for clients, ensuring seamless communication and project execution. I oversee all required documentation and coordinate between all involved parties to maintain smooth operations. My responsibilities include leading teams, supervising projects, and creating clear instructional materials and tutorials to optimize workflows and support team efficiency.
Previously, I worked as a Freight Forwarder at Grandair LTD, managing international, domestic, and transit shipments across air, road, and sea freight. This role gave me comprehensive knowledge of logistics and supply chain processes, as well as hands-on experience with complex shipments and time-sensitive operations.