Efemena Akelemo

Asaba, Nigeria --https://www.linkedin.com/in/efemenaakelemo- Efemena Akelemo - PROFESSIONAL SUMMARY Over 10 years of experience as an experienced and results-driven Project Manager. Proven track record of successfully delivering several multidisciplinary projects. Expertise in project planning, execution, and stakeholder management. Skilled in utilizing project management tools and methodologies to ensure success. Committed to delivering projects on time, within budget, and to the highest quality standards. Seeking a challenging Project Management role to contribute to organizational success and drive innovation. SKILLS -Active Listening -Administration -Analytical Thinking -Auditing -Business Analysis –Coaching and Mentoring -Customer Service -Data Analysis –Document Management -Exceptional Communication Skills –Financial Administration –Graphics Design -Microsoft Office Packages Negotiation -People Management -Procurement -Project Management –Project Planning Quality Control -Resource Management -Risk Analysis -Strategic Planning -Team Leadership Time Management. TECHNOLOGIES -Adobe Photoshop -Adobe Production Suite -Figma -Google Sheets - Macromedia Fireworks 8 MS Excel -MS Outlook -MS PowerPoint -MS Lists -MS Planner -MS Project -MS Teams -MS Word - Microsoft Publisher -Zoom -Hubspot -Slack -ClickUp -Trello -Zapier -Asana. WORK EXPERIENCE Principal Cultural Coordinator: Directorate of Culture and Tourism JULY 2018–DATE Responsibilities - Delivered high-quality customer service to internal and external stakeholders, achieving a 95% satisfaction rate and fostering long-term relationships. - Developed and executed cultural preservation plans and policies, leading to a 20% increase in local community participation in cultural activities. - Provided guidance to communities on cultural preservation, resulting in the successful restoration of 5 key heritage sites in Delta State. - Conducted periodic staff evaluations and mentoring, improving personnel performance by 15% and enhancing staff retention. - Managed administrative, operational, and financial responsibilities, optimizing resource allocation and saving 10% in operational costs annually. Administrative Assistant to the Permanent Secretary: Directorate of Culture and Tourism MARCH 2012–JUNE 2018 Responsibilities - Managed daily schedules and tasks for the Permanent Secretary, improving workflow efficiency by 20%. - Delivered exceptional customer service, resolving 90% of stakeholder inquiries within 24 hours, maintaining a positive relationship with stakeholders. - Handled financial transactions and cash management, reducing discrepancies by 15% through diligent record-keeping. - Managed inventory and stock rotation, increasing product availability by 30% and boosting promotional success. - Collaborated with colleagues to meet daily operational targets, contributing to a 25% increase in team productivity. Merchandiser: eXPD8 Field Marketing, Bristol JULY 2011–JANUARY 2012 Responsibilities - Set up product displays, leading to a 15% increase in product visibility and a 10% rise in sales. - Provided excellent customer service, building rapport with colleagues and customers, contributing to a 20% improvement in store customer satisfaction scores. - Optimized product layout using planograms, resulting in more efficient shelf organization and a 12% sales uplift. - Conducted store visits and ensured merchandising standards compliance, reducing stock discrepancies by 10%. - Utilized planograms to optimize product layout and organization. Learning Support Assistant: Cantonian High School DECEMBER 2010–JUNE 2011 Responsibilities - Assisted students with diverse needs, improving overall classroom participation by 25%. - Collaborated with teachers to create conducive learning environments, contributing to a 15% improvement in student learning outcomes. - Ensured students' safety and facilitated their access to educational activities. - Maintained accurate records of student progress, helping identify learning gaps, which led to tailored interventions for improved performance. - Promoted inclusivity and positive relationships among students, reducing behavioral incidents by 30%. - Established positive relationships with pupils, serving as a role model and responding to individual needs. - Provided clerical and administrative support, such as photocopying and making lists. Assistant Media Editor: The Carpenter’s Ministry JUNE 2007–SEPTEMBER 2010 Responsibilities - Produced voice-over productions using Adobe software, increasing the ministry's media reach by 20%. - Provided information and reminders to customers regarding television shooting schedules, demonstrating organizational skills. - Designed book covers and CD labels, boosting product appeal and sales by 15%. - Developed scripts for advertisements and short dramas, contributing to a 25% increase in audience engagement. - Handled inbound and outbound customer calls, ensuring timely communication and increasing customer retention by 10%. - Conducted face-to-face meetings with stakeholders to negotiate and agree on procurement and contracting details. VOLUNTEER ACTIVITIES Assistant Project Manager: Coriftech Solutions SEPTEMEBER 2023–MARCH 2024 Responsibilities - Improved project efficiency by conducting in-depth research to identify potential vendors, presenting findings to the Project Manager, and streamlining decision-making processes. - Enhanced project transparency by creating comprehensive project documentation and ensuring timely updates, leading to a 15% improvement in stakeholder communication. - Ensured accountability by maintaining accurate records of project progress and completion status, resulting in improved tracking and completion rates. - Boosted decision-making by generating weekly reports summarizing project statuses, enabling the Project Manager to make informed decisions promptly. - Elevated quality standards by monitoring quality assurance processes, ensuring that products consistently met customer requirements, resulting in a 10% increase in client satisfaction.. 2 - Strengthened stakeholder relationships by facilitating negotiation sessions alongside the Project Manager, improving senior stakeholder engagement and alignment on project objectives. Volunteer: Discovery, University of Swansea OCTOBER 2010–SEPTEMBER 2011 Responsibilities - Supported educational growth by assisting primary school-aged children in after-school clubs, including library and filming workshops, leading to a 20% increase in student participation. - Contributed to inclusive learning by working as a teaching assistant and managing difficult behaviors, fostering a positive and engaging classroom environment. - Enhanced child safety by receiving safeguarding training, raising awareness of child safety, and proactively addressing concerns, improving overall student welfare. - Promoted engagement by actively listening to children and encouraging participation in learning activities, boosting engagement by 15%. - Fostered development by developing play skills that contributed to children's learning and enjoyment, helping to improve their social and educational experiences. EDUCATION Master of Arts (M.A) in International Relations: Swansea University, United Kingdom (Research: The Impact of NGOs on Community Development in Niger Delta) Bachelor of Arts (B.A) in Music: Delta State University. (Research: An Isoko Music Composition on the Prodigal Son) - PROFESSIONAL COURSES UI/UX Product Design Google Project Management IT Support ALX Virtual Assistant FREELANCE - (September 2022) (March 2024) (August 2024) (September 2024) Graphics Designer: Freelance JANUARY 2013–DATE Responsibilities - Provide freelance graphic design services to clients. - Collaborate with clients to understand their design needs and objectives. - Develop creative and visually appealing designs that align with client requirements. - Utilize industry-standard design software and tools to create high-quality visuals. - Meet project deadlines and deliver design solutions that exceed client expectations. - Maintain effective communication and professionalism throughout the design process. 3