Hi, I’m Efemena, I have over 12 years of experience in administrative roles including administrative assistance and project management.
I am passionate about customer service and always eager to solve problems. Strong organizational skills, attention to detail, and the ability to coordinate tasks efficiently are part of my top attributes. I thrive on building strong relationships and working independently to meet deadlines.
As Principal Cultural Coordinator, I delivered exceptional customer service to both internal and external stakeholders, maintaining a 95% satisfaction rate and fostering long-term relationships. I successfully developed and executed cultural preservation plans and policies, resulting in a 20% increase in local community participation in cultural activities. Additionally, I guided communities on cultural preservation, leading to the restoration of five key heritage sites in Delta State.
I also managed staff evaluations and mentoring programs, improving personnel performance by 15% and enhancing staff retention. My administrative, operational, and financial management responsibilities optimized resource allocation, resulting in a 10% reduction in annual operational costs.