I have 5 years of experience in Administrative and the customer service role. Spanning over the bank, auto mobile and the health industry where I worked inadeptly as a customer representative.
During these years, I have developed excellent communication skills, allowing me to effectively listen and articulate customers concerns while providing prompt and helpful solutions, critical about analyzing situations and ensuring that customers leaving the interaction valued and satisfied, genuinely passionate about helping others and I have the required skills to satisfy and meet client need thereby increasing client satisfaction ratio.
It is important to state that I am highly organized and detailed oriented, result oriented and adept to following up with customer to ensure their needs are met, I am highly proficient in using various CS software and CRM system which will enable me to quickly adapt to your company proceed and procedure.
Also, I believe client are the heartbeat of any organization and my excellent customer satisfaction is what your esteemed company need now.
I look forward to the opportunity to support your company’s mission by cultivating positive interactions and lasting customer relationships. I am eager to contribute my passion for customer service excellence.