Edwin Mwangi Nyambura

I am a dedicated Virtual Assistant and Customer Support Specialist with a strong background in administrative support, customer service, and data management. I help businesses stay organized, enhance customer experience, and streamline daily operations.

How I Can Help You:

✔ Customer Support: Professional email, chat, and phone support to enhance client satisfaction.

✔ Virtual Assistance: Calendar management, inbox organization, and administrative support.

✔ CRM & Data Management: Updating records, organizing client databases, and handling reports.

✔ Order Processing & Follow-ups: Managing orders, responding to inquiries, and tracking customer requests.

✔ Transcription & Documentation: Converting audio files into accurate, well-structured documents.

Why Work With Me?

✅ Excellent communication and problem-solving skills

✅ Highly organized, detail-oriented, and deadline-driven

✅ Tech-savvy with experience in CRM tools, Excel, and transcription software

✅ Committed to delivering top-notch support and customer satisfaction

If you need a reliable and efficient professional to assist with administrative tasks and customer care, let’s connect!