Edna Fay Kyana

Edna Fay Kyana- • Nairobi, Kenya • - •-https://www.upwork.com/freelancers/~017438fc979b2a4540 Freelance Virtue assistant I am a top rated Freelancer at upwork with about 10 years of experience. Key skills include: Order processing Customer care Data Entry Transcription Web Research Sales Virtue Assistant PROFESSIONAL EXPERIENCE Operations Assistance. Homeroots, NJ, USA (Oct 2020 – Present) Worked for one of the fastest growing B2B ecommerce site in the USA. I managed their listing on wayfair. Notable Tasks assigned to me: Handling email Inventory management Contacting freight companies to schedule pick-ups Customer Support Sending tickets to wayfair Creating shipping labels Processing orders Vitacommerce Incorporated Adding products to Volusion Store (May 2018 – November 2018) Adding and Categorizing new products into a volusion store. Pulling product details from Manufacturers Company and populating the store with the details. Adding images, Attributes, prices, weights, etc. Notable Accomplishments: Managed to create most of the products on the client’s website and thereby increased sales. EDUCATION & CREDENTIALS Mombasa Polytechnic, Mombasa Kenya Associate Degree in Bachelor Administration, Nov 2001 Certifications and Organizations Certificate in Social Media Management (CSMM) • Other Skills Proficient in Microsoft Office Suite, Including Word, PowerPoint, and Excel • Proficient in HTML