Edith Nabbosa

EDITH NABBOSA Address: P.O. Box 1918, Kampala, Uganda Phone:- /- | Email:-🌟 Executive Summary: An accomplished professional with over a decade of experience in sales, business development, and relationship management. Recognized for transforming underperforming business branches into top performers through innovative management techniques. A proven track record of fostering robust client relationships, leading high-impact teams, and achieving significant business targets. 🏛️ Education: 1. 2011 - Bachelor's Degree in Mass Communication, Makerere University 2. 2004 - Uganda Advanced Certificate of Education, Naalya Secondary School Namugongo 3. 2002 - Uganda Certificate of Education, Trinity College Nabbingo 4. 1998 - Primary Leaving Examination, St Theresa Primary School Namagunga 💼 Work Experience: Branch Manager EFC Uganda (MDI) Ltd — June 2020 to January 2024 Achievements: • Enhanced branch operational efficiency and customer service quality, leading to a significant increase in customer satisfaction scores. • Implemented robust marketing and sales strategies that solidified the branch's market presence and profitability. • Led successful CSR initiatives aligning with corporate goals, enhancing community engagement and brand visibility. • Strengthened compliance with BOU guidelines and internal policies, resulting in zero compliance issues during tenure. • Championed a team-oriented environment that boosted staff morale and performance. Business Service Centre Manager EFC Uganda (MDI) Ltd, Kalerwe — November 2018 – May 2020 Achievements: • Directed operations leading to substantial growth in client base and profitability of the branch. • Cultivated a high-performance culture, with a focus on customer satisfaction and operational excellence. • Spearheaded the integration of innovative banking products, significantly enhancing product uptake. • Developed and executed strategies that improved overall service delivery and operational efficiency. • Mentored and developed staff into key roles, markedly improving branch operational dynamics. Relationship Officer EFC Uganda Ltd — October 2015 – September 2018 Achievements: • Developed key strategies that substantially grew a healthy loan portfolio. • Fostered strong client relationships, enhancing client retention and satisfaction. • Implemented effective sales strategies that consistently met and exceeded targets. • Played a pivotal role in the improvement of the loan application and approval processes. • Actively engaged in community outreach programs, increasing brand awareness and customer base. Sales Executive KCB Bank (U) Ltd — October 2012 – July 2013 Achievements: • Achieved top salesperson status consistently, surpassing sales targets. • Enhanced the customer base through effective relationship building and sales strategies. • Contributed to the development and implementation of sales campaigns that significantly increased bank revenue. Sales Agent Sanlam Life Insurance (U) Ltd — January 2012-September 2012 Achievements: • Significantly increased sales through strategic marketing of insurance products. • Enhanced customer understanding of financial planning through effective educational efforts. 🎖️ Notable Milestones: • Awarded Best Manager EFC for outstanding leadership in 2019. • Recognized among the top five Relationship Officers in 2018, earning a fully paid trip to Dubai. 🎓 Workshops/Trainings Attended: Participated in multiple professional development sessions focusing on credit management, leadership, and strategic sales planning. 🛠️ Technical Skills: • Strategic Planning | Financial Analysis | Risk Management | Client Relationship Management | Sales and Marketing | Business Development | Regulatory Compliance | Loan Portfolio Management | Staff Development and Training | Business Analysis 🤲 Soft Skills: • Leadership | Communication | Problem Solving | Team Collaboration | Adaptability | Initiative | Client Orientation | Negotiation | Time Management | Persuasiveness 🌐 Languages: • English: Fluent 🎈 Hobbies: • Community Volunteering | Reading | Traveling 📞 Referees: 1. Mr. Allan G. Nsubuga Program and MEL Manager, Seed Global Health Phone: - Email:- 2. Ms. Kyaligonza Susan Administrator, Atacama Consulting Phone: - Email:- 3. Ms. Kizza Flavia Manager Deposit Mobilization, Brac Uganda Bank Ltd. Phone: - Email:-📜 Declaration: I, Edith Nabbosa, hereby declare that the information provided is true and accurate to the best of my knowledge.