Edilyn Sapid

EDILYN SAPID Executive Virtual Assistant I am a goal-oriented individual committed to integrity, eager to learn and upskill continuously. EXPERIENCE --Davao City, Philippines SKILLS Customer Service Chat Support Project Management Cold Calling Product Research and Listing TOOLS USED Google Workspace Google Sheets, Docs, Slides, Forms Chat-GPT/Playground Duda Weebly Canva Ring Central Trello, Slack, Discord Ring Central Hubstaff EDUCATION DMMA College of Southern Philippines Bachelor of Science in Hospitality Management- Leads Flow Labs- Executive Virtual Assistant Listing businesses on citation sites Presenting projects to clients Coordinating with a content writer, web developer, and web designer for a project Basic website creation using Duda Project Management Content writing for a website and blog using AI tools Managing Social Media Accounts Data Entry Golden Rule Home Solutions- Appointment Setter, Product Lister Calling homeowners and asking if they're open to selling their homes for cash Managing Google Calendar Entering data into Google Sheet Conducting product research and listing items on Walmart Seller Center, Mercari, and Facebook Market Processing orders and answering customer inquiries IQOR Philippines- Customer and Sales Service Representative- 1800flowers.com Handles customer inquiries and complaints Processing orders Tracking orders Processing refunds Alorica- Customer Service Representative- Amazon.com Handles customer inquiries and complaints Assisting customers with how to use the website Tracking orders Calling/Emailing third-party sellers