I bring over three years of experience as a Virtual Assistant, providing exceptional admin support, customer service, and data management. As an Executive Virtual Assistant, I managed complex schedules, coordinated international travel plans, and handled inboxes with 100+ daily emails, ensuring timely responses and prioritization.
I also have experience working in customer support, resolving inquiries efficiently, and maintaining a 95% customer satisfaction rate while moderating Discord communities for a proprietary trading firm. My role included enforcing community guidelines, fostering positive interactions, and managing tickets to ensure seamless communication between clients and teams.
Additionally, I am proficient in using tools like Google Workspace, Canva, Trello, Asana, Slack, and ClickUp to enhance productivity and organization. This diverse experience has equipped me to work under pressure, meet tight deadlines, and adapt quickly to new tools or processes