Edeh Sochimaobim

Experienced customer support specialist and virtual assistant with over 4 years of experience. I also have a background in marketing, sales and cold calling from working with an insurance company and an agency.

I have supported customers in using products effectively, by leveraging available resources including loom Videos, to explain solutions clearly. When issues go beyond my scope, I escalate them to the appropriate team while keeping the customers informed of every step taken

I also have experience in sales and marketing, particularly in the insurance sector, where I engaged potential clients, followed up on leads, and supported conversion efforts. This has strengthened my ability to understand customer needs and deliver value

I am skilled with tools such as Google Sheets, Calendly, CRM systems, Zoom, Slack, Loom, and email platforms.

I am self-motivated, a good listener, quick to learn, and able to work independently while meeting deadlines.

Thank you for your time and consideration