Ebuka Udechukwu

Mobile:- /- E-mail:-Plot 1-3 Omotayo Street Alapere, Lagos State, Nigeria UDECHUKWU, EBUKA JEFFRON OBJECTIVE A professional capable of quickly adapting to changing environments, flexible and a committed individual with excellent communication skills. SKILLS & ABILITIES - Accomplished PC Engineer with implementation, configuration, and installation experience. - Able to relocate nationally/internationally. - Excellent customer service skills (customer oriented, dependable, honest and insightful). - Streamlined client technology, sales, operations, and reporting processes thereby reducing activity lead times to a fraction of what they were pre-implementation. - Demonstrated ability to juggle conflicting/changing priorities and maintain a positive attitude in the face of extremely challenging deliverables. - Learns quickly and independently, understanding technical aspects of products in sufficient detail so that test results can be analyzed & problems isolated independently. - Good written and verbal communication skills to interface with team members TRAININGS - Microsoft Data Science degree program - Udemy- Machine learning Engineer - Leadership trainings at Virtuecorp Consulting - AFRIHUB UMITT Training Certification in Data processing - Excel for Business Analysis, from Microsoft Excel essentials to advanced Functions. - I.T Strategy Essentials: Business and I.T Strategy Alignment - Professionalism, Business Etiquette, and Personal Accountability - Identifying and Managing Customer Expectations - Result Oriented Employee -|- EDUCATION & QUALIFICATIONS 2011 Nnamdi Azikiwe University, Awka, Anambra State. B.ENG Metallurgical and Materials Engineering (2nd Class Upper) 2005 London Computer College, Onitsha, Anambra State Diploma in Computer Engineering 2005 Dennis Memorial Grammar School, Onitsha, Anambra State. Senior Secondary School Certificate 1999 All saints Primary School Onitsha, Anambra State. First School Leaving Certificate PROFESSIONAL EXPERIENCE [Feb 2016 to Date] Zenith Bank Plc Team Member, Operations  Receive requests from internal and external clients for processing financial transactions (e.g. sending cables, IBP's, preparing drafts/money orders and transferring funds between accounts)  Process entries using multiple steps and involving unique situations (e.g. foreign exchange, corporate accounts) to ensure adjustments are posted directly to customer's accounts, operation centers or branches  Verify documentation on file to ensure accuracy (e.g. fax agreement, signatures, special handling instructions, available funds); create new client files using an in-house database system and ensure client service charges are calculated and charged appropriately  Receive requests and verify information against documentation, indicating any special handling instructions as dictated by the client; print and forward information as appropriate  Remit and/or settle funds (e.g. TAX, EFT, IDP, third party demands) using an in-house system to fulfill client requests  Escalate non-conforming requests or those requests exceeding dollar limits to appropriate areas for authorization -|-  Complete clerical duties such as filing, faxing, photocopying, stationery ordering, typing basic information and modifying established spreadsheets to provide administrative support to department  Keep informed on all changes to products and services, rules and regulations to ensure accurate processing of documents and perform accurate quality assurance checks  Collect measurement information for job function following procedures and guidelines (e.g. volume and time) to track and report to Sr. Officer and/or Supervisor  Strive to meet high customer service levels by processing incoming requests efficiently and in accordance with procedures and policies to meet Service Level Agreements  Prioritize and organize workload based on risk/severity and documents required to ensure deadlines are met according to policies and procedures and service level agreements  Train new incumbents and/or temporary staff on procedures and guidelines to ensure transfer of knowledge and consistency in process  Cross train in other positions to assist/provide support to other team members/area(s) of equal value in peak times or on a temporary basis to meet or exceed Service Level Agreement [Feb 2013- January 2016] Neuron Systems. IT Machine Learning Engineer  Regression models (linear, polynomials, support vector, random forest models etc.)  Classification(Logistic, K-nearest neighbors, kernel svm, Random forest models etc)  Clustering models  Apriori  Eclat  Reinforcement Learning  Natural Language Processing  Artificial Neural Networks  Convolutinal Neural Networks  XGBoost -|- IT Consultant / Studio Engineer  Follow instructions and details from directors, producers etc.  Set up and test sound equipment before events, broadcasts or recordings  Record, edit and mix audio tracks (instruments, vocals etc.)  Enhance sound quality and add sound effects to recordings  Work with video editors to synchronize video with audio tracks  Play backing tracks and special effects during live events  Collaborate with lighting, camera and other people  Create and maintain sound libraries  Assist in analysis and brainstorming of resolving clients’ needs  Resolve technical issues when they arise [Feb 2013- January 2016] Ekiti State Electricity Board Ekiti Graduate Engineer [July 2010 - Dec 2010] National Metallurgical Training Institute / Kaydee Industries Limited Industrial Training  Carbon arc welding/ Gas welding.  Metal gas cutting using oxy-acetylene gas  Tungsten inert gas welding  Quality control of polymer products  Inspection of the Extrusion machine  Inspection of the mixing machine. -|- PROJECTS INVOLVED IN:  Design of www.bwininterltd.com, www.newdivinefavourpharma.com TECHNICAL PROFICIENCIES  In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2010  Provide secondary support for LAN administration  Working within a TCP/IP network environment, including DHCP, DNS and Ethernet  Platforms: Windows 98/2000/XP/Vista/7,8.1 Linux OS ( Ubuntu 8.10-13.0)  Adobe Dreamweaver Cs5, Fireworks Cs5, Fireworks Cs5, CSS HOBBIES  Meeting people, idea innovation, traveling and listening to music. DATE OF BIRTH – 27th August, 1989 REFERENCES Available on request -|-