Ebiti Ikpeme

EBI IKPEME COLUMBIA MD- PROFESSIONAL SUMMARY Solutions-driven Business Analyst with a strong track record of leading cross-functional teams through the development, documentation, and implementation of process improvements that drive business goals. Experienced in Agile environments, with the ability to serve as both Scrum Master and Business Analyst to deliver high-quality software solutions. Skilled in managing product backlog, writing detailed user stories, and coordinating with client-facing teams to ensure requirements are accurately translated into functional deliverables. Adept at utilizing tools such as Azure DevOps, Zoho and SuperAdmin to support sprint execution, backlog refinement, and post-release validations. Committed to transforming business practices into innovative, cost-effective solutions that enhance operational efficiency and user experience. SKILLS •​ Excellent attention to detail as well as excellent •​ Ability to work in a fast-paced, dynamic oral and written communication skills. •​ Ability to interface with all levels of management. environment. •​ Excellent time management, scheduling, and organizational skills. •​ Ability to work well independently or in a team •​ Awareness and experience with widely setting. •​ Analytical skills to be able to solve problems and remove impediments. successful Agile techniques: User Stories, Continuous Grooming, Continuous Integration, Continuous Testing, Pairing, Automated Testing •​ Strong analytical, planning, and organizational skills with an ability to manage competing •​ Strong interpersonal skills including demands. mentoring, coaching, collaborating, and team building. WORK HISTORY INFINITY SOFTWARE Software Product Analyst | Florida -Remote | April 2023 - Current ●​ Collaborate with cross-functional teams to gather business requirements and translate them inti clear, actionable user stories. ●​ Use Azure DevOps to manage development sprints, track user stories, and monitor progress through Agile ceremonies. ●​ Partner with the Client Success Specialist Team, who input backlog tickets into SuperAdmin for upcoming development cycles. ●​ Review and refine backlog items to ensure alignment with product goals and client needs. ●​ Conduct post release validations on release days to confirm that implemented features match documented requirements. ●​ Work closely with QA and development teams to address gaps and ensure user-centric delivery. ●​ Support product documentation and contribute to feature rollout planning and internal team briefings. SAVVAS LEARNING LLC Business Analyst | Arizona-Remote | Mar 2020 – Mar 2023 •​ Facilitate discovery sessions with customers to elicit requirements, create business process models, workflows, etc. •​ Breakdown the roadmap into epics and group user stories under them •​ Conduct user research, identify features and epics, draft user stories and meet with users to validate and enhance them. •​ Prepare tech writing tickets to make sure customer guides are ready upon deployment of new features •​ Create wireframes for the user stories and review them with users and gather feedback •​ Collaborate with Visual/UI designer during the usability testing sessions and add/update stories based on user response •​ Responsible for ensuring user stories include validation criteria which reasonably cover all areas necessary for complete testing of the new functionality •​ Act as an interface and customer advocate to ensure customer, stakeholder and user needs are being addressed •​ Provide additional support and guidance to clients during the implementation phase •​ Validate that product deliveries meet customer requirements and drive product demos •​ Represent the customer and users during backlog grooming sessions and internal demos •​ Improve and expand knowledge and skill sets regarding current trends and changes in software development industry and be up to date with the latest design trends •​ Proactively contributes to the quality of the product by seeking and proposing new or alternative approaches to address the requirements •​ Use Key Scrum Metrics to help deliver committed work •​ Manage virtual Scrum boards and sprint backlog items •​ Empower team to make process improvements captured in Sprint Retrospective meetings • ​ Support creation of training manuals and user guides, Knowledge-Based Articles (KBAs), •​ Standard Operating Procedures (SOPs), etc. MARRIOTT INTERNATIONAL INC., Business Analyst II | Bethesda, MD | February 2015 - Mar 2020 •​ Define and analyze system problems and design testing standards and solutions •​ Review and analyze business systems and user needs •​ Analyze business challenges, processes, and systems for improvement opportunities •​ Conduct interviews and process design work sessions with business partners and team members and effectively translate between business and technical stakeholders • Draft Business Requirement Documents (BRD) and Request for Proposals (RFP) •​ Collect business system requirements and analyze business processes. •​ Design effective business solutions. •​ Discuss and agree with Programmers Business Requirement Documents (BRD) and Functional requirements document (FRD) •​ Conduct business process simulations and user acceptance tests. •​ Function as a liaison between Business Owner, Subject Matter Expert (SME) and IT Programmer •​ Train end users in handling the applications' functional details and enabling users to assume ownership of the applications. •​ Monitor and troubleshoot go-live events. •​ Translate business requirements into functional and technical specifications •​ Design business processes and requirements for software solutions, including functionality, rules, screens (UI), and reports •​ Document procedures to standardize and maintain process controls. •​ Establish and maintain strong working relationships with co-workers, the business community, customers, consultants, contractors, and vendors. •​ Develop and maintain a broad awareness of the hardware, software, and networking components of the strategic system architecture. •​ Follow change control and software life cycle methodologies in day-to-day activities. •​ Evaluate current technologies and methodologies and actively seek improvements or new approaches to derive new/expanded value EDUCATION BACHELOR OF SCIENCE Bio Behavioral Health PENN STATE UNIVERSITY State College, PA CERTIFICATIONS Project Management Professional (PMP) Professional Scrum Master (PSM I) Certified Associate of Project Management (CAPM) TECHNICAL PROFICIENCIES Operating Systems: Microsoft (MS) Windows 7, MS Windows XP/2000, Unix Tools: MS Visio, Hewlett Packard (HP) ALM, Quality Center, JAWS, WAVE, JIRA, Selenium, Zoho, AzureDevOps, SuperAdmin Databases: SQL Server, SQL, Oracle Languages: JAVA, SQL Applications: MS Office Suite, SharePoint