Solutions-driven Business Analyst with a strong track record of leading cross-functional
teams through the development, documentation, and implementation of process
improvements that drive business goals. Experienced in Agile environments, with the
ability to serve as both Scrum Master and Business Analyst to deliver high-quality
software solutions. Skilled in managing product backlog, writing detailed user stories,
and coordinating with client-facing teams to ensure requirements are accurately
translated into functional deliverables. Adept at utilizing tools such as Azure DevOps,
Zoho and SuperAdmin to support sprint execution, backlog refinement, and post-release
validations. Committed to transforming business practices into innovative, cost-effective
solutions that enhance operational efficiency and user experience.