Competent in utilizing Microsoft Excel for data analysis, including Pivot Tables, chart presentations, and relevant functions.
• Proficient in utilizing Customer Relationship Management (CRM) information systems for handling data sets.
• Skilled in optimizing customer service communication, phone etiquette, and task management.
• Experienced in data importation in PowerBI to enhance data visualization.
• Knowledgeable in computer troubleshooting and basic hardware servicing.